MIHAI-ALEXANDRU AILENEI

I bring 7 years of experience at Oracle Corporation, with expertise in account management, contract negotiation, the end-to-end sales life cycle, and customer retention.

• Client Success / Team Leader
• 1. Secured over 4M USD ARR in renewals ATR in a single year (95% renewal rate)
• 2. Defined strategy with senior management on contracts renegotiation for over 6000 sites in a calendar year and overseen execution to completion
• 3. 93% on time renewals for Channel segment in JAPAC (mainly China region)
• Contracts Administrator
• 1. Successfully coordinated (project management) through Facilitated Buying Experience program deals in value of +10M USD impact - action plan involved Sales, Commercial Management, Legal, Booking & Revenue Recognition.
• 2. I have become the Subject Matter Expert (SME) of the team 9 months after joining
• 3. First point of contact for management escalations (including VP level)
• Business Analyst – Global Sales and Consulting Operations (GSCO)
• 1. Successfully implemented with management support a shadowing program “CPQ 2.0” which improved the overall team’s efficiency by 30% on quoting exercises on Service Requests.
• 2. First person in the team to participate in an exchange program with Deal Management - this was the pilot for the Complex Deal Enablement association on FBE Deals
• Order Management Escalations
• 1. Successfully delivered 3 sessions of in class trainings with +15 participants per session for over 2 weeks. I was fully responsible for developing the training curricula, while being granted to make the selection of the candidates based on the final assessment.
• 2. Received the award “Employee of the Year” for my implication in the onboarding process of the new hires and KPI execution.

ORACLE - ancuta.gavriluta@oracle.com (Senior Manager)

ORACLE - ramya.vaidyanathan (Director, Customer Success)

Driving license category B