Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mihai Enăchescu

Mihai Enăchescu

Incident Expert
Bucharest

Summary

I enjoy solving complex challenges and making systems work better for people. Over the past years, I’ve supported international teams through incident management, process improvements, and major system rollouts. I’m motivated by building efficient solutions, helping colleagues succeed, and keeping projects moving forward, even in high-pressure situations.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Incident Expert

Mercedes-Benz Romania
05.2023 - Current

Valuation – Process & Project Management:

  • Managed multiple business efficiency projects from planning to execution, ensuring delivery on time, within scope and budget.
  • Coordinated with senior management, IT and international stakeholders to align projects with business objectives.
  • Continuously supported business system requirements, implementations, and fixes, ensuring smooth operations and long-term stability.

Distribution – Incident Management:

  • Handled core system incidents, ensuring root cause resolution and reduced recurrence.
  • Coordinated with HQ and IT teams to improve system stability and support testing activities.

Data Steward – GO-DWH/eXtollo

  • Ensured data correctness across international markets, working closely with both technical and non-technical teams.
  • Supported system implementations, migrations, and onboarding of new use cases, offering 2nd-level incident support.
  • Performed data validation, cleansing and release testing for updates, using Azure DataBricks to maintain high data quality.



Configuration Analyst

Mercedes-Benz Romania
05.2022 - 05.2023
  • Maintained product master data for the allocated international sales organizations.
  • Configured rules, algorithms, coefficients, and plausibility schemes according to specific market requirements.
  • Conducted testing procedures to ensure accurate implementation.
  • Troubleshooted identified errors and discrepancies, ensuring data integrity.
  • Aligned the local platform (market layer) with the central platform (central layer) to maintain system consistency.

Quality Engineer Intern

Romaero SA
07.2020 - 08.2020
  • A second experience in this department gave me the opportunity to better understand the complexity of assessing the quality of specifications and technical documents in order to ensure timely and relevant feedback.
  • Planning and implementing strategies for quality management and testing, as well as identifying process bottlenecks and continuously improving are key to delivering a quality end product.

Quality Engineer Intern

Romaero SA
09.2019 - 11.2019
  • I had the chance to work in the Quality Assurance department and I have learnt new things about procedural and operational activities in manufacturing, maintenance and quality.

Volunteer

Rescue 4x4
03.2017 - Current

Member

Euroavia
09.2017 - 09.2018

Education

Negotiation – Diplomatic & Business Techniques

Fundatia Calea Victoriei
06-2025

Postgraduate Diploma - Information Management

Romanian-American University
11-2024

Master of Science - Aeronautical Engineering And Management

Polytechnic University of Bucharest
07-2023

Master's Degree - Aeronautical Engineering and Management

Polytechnic University of Bucharest
07-2023

Bachelor of Science - Aerospace Engineering

Polytehnic University of Bucharest
07-2021

Bachelor of Science - Aerospace Engineering

Polytechnic University of Bucharest
07-2021

High School Diploma - Mathematics-Informatics English Bilingual

I.L. Caragiale National College
07-2017

Mathematics-Informatics English Bilingual

I.L. Caragiale National College
07-2017

Skills

    Database design and analysis

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Timeline

Incident Expert

Mercedes-Benz Romania
05.2023 - Current

Configuration Analyst

Mercedes-Benz Romania
05.2022 - 05.2023

Quality Engineer Intern

Romaero SA
07.2020 - 08.2020

Quality Engineer Intern

Romaero SA
09.2019 - 11.2019

Member

Euroavia
09.2017 - 09.2018

Volunteer

Rescue 4x4
03.2017 - Current

Negotiation – Diplomatic & Business Techniques

Fundatia Calea Victoriei

Postgraduate Diploma - Information Management

Romanian-American University

Master of Science - Aeronautical Engineering And Management

Polytechnic University of Bucharest

Master's Degree - Aeronautical Engineering and Management

Polytechnic University of Bucharest

Bachelor of Science - Aerospace Engineering

Polytehnic University of Bucharest

Bachelor of Science - Aerospace Engineering

Polytechnic University of Bucharest

High School Diploma - Mathematics-Informatics English Bilingual

I.L. Caragiale National College

Mathematics-Informatics English Bilingual

I.L. Caragiale National College
Mihai EnăchescuIncident Expert