Mihnea Popescu
Bucuresti,Sector 6
Summary
A highly skilled IT professional with extensive expertise in hardware diagnostics, PC and laptop repair, and custom system assembly. Proficient in SOHO/SMB networking, virtualization with VMware, and IT security strategies. Demonstrates exceptional technical communication and client relationship management skills, ensuring clear explanations for both technical and non-technical clients. Adept at operational management, inventory management, and technical marketing to optimise service delivery. Committed to delivering efficient solutions through autonomous work and problem-solving capabilities while maintaining adaptability in diverse technological environments.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work history
Administrator
Mit Custom Srl
Bucuresti, Sector 6
02.2024 - Current
Administrator & IT Hardware Specialist –
I provide complete hardware diagnostics, repair, and maintenance services for Custom PC systems, laptops, and peripheral equipment. I handle the assembly and configuration of custom-built systems, offer technical consulting for upgrades, and optimize system performance. I manage all business operations, including client relations, component procurement, scheduling, documentation, and invoicing. I deliver onsite and remote technical support, as well as fast and effective solutions for complex hardware issues.
IT Hardware Specialist / Consultant
Independent Contractor
Bucuresti, Sect. 6
01.2008 - 02.2024
Worked with a large portfolio of individual and corporate clients, acquired exclusively through referrals. Provided advanced hardware diagnostics, repairs, and technical consulting tailored to each client’s needs. Performed product reviews for importers and delivered custom hardware implementations, including water‑cooled PC systems, network infrastructures, and data‑processing clusters. Designed and deployed technical solutions adapted to diverse environments, ensuring performance, reliability, and scalability. Managed all business operations independently, including client communication, procurement, scheduling, documentation, and invoicing.
- Hardware diagnostics & repair — troubleshooting, component testing, failure analysis, hardware replacement.
- Technical consulting — personalized recommendations for upgrades, performance tuning, and system optimization.
- Custom PC builds — high‑performance systems, water‑cooling setups, gaming/workstation configurations.
- Product reviews for importers — evaluation of hardware components, performance testing, feedback for distributors.
- Network infrastructure — design and implementation of LAN/WAN setups, router/switch configuration, structured cabling.
- Data‑processing clusters — building and configuring multi‑node systems for parallel workloads.
- Client‑specific technical solutions — custom implementations based on unique requirements.
- Onsite & remote support — fast interventions for individuals and companies.
- Business administration — procurement, scheduling, documentation, invoicing, client management.
Education
Bachelor’s Degree Engineer - Technology of Machine Building
The Faculty of Industrial Engineering and Robotics
Bucuresti 10.2003 - 02.2009
Skills
Hard Skills (Technical Skills) Soft Skills Business Skills
- Hardware Diagnostics — component testing, fault identification, advanced troubleshooting
- PC & Laptop Repair — hardware replacement, system optimization, performance tuning
- Peripheral Repair — printers, monitors, UPS units, office equipment
- Custom System Assembly — gaming rigs, workstations, servers, workload‑optimized builds
- Custom Water‑Cooling Systems — loop design, installation, maintenance, thermal optimization
- System Configuration — OS installation, drivers, BIOS setup, stability tuning
- Hardware Consulting — upgrade planning, compatibility assessment, optimizing configurations
- SOHO/SMB Networking — routers, switches, Wi‑Fi mesh, network security
- IT Maintenance for Businesses — technical support, SLA operations, onsite interventions
- Virtualization — VMware
- Windows — installation, configuration, troubleshooting
- IT Security — backup strategies, access policies, data recovery
- Technical Communication — clear explanations for technical and non‑technical clients
- Client Relationship Management — handling requests, transparency, customer retention
- Time Management — prioritization, multitasking, on‑time delivery
- Problem Solving — logical, efficient, fast issue resolution
- Autonomous Work — full project ownership without supervision
- Adaptability — working with diverse technologies and unexpected situations
- Operational Management — workflow organization, service planning, process optimization
- Inventory Management — parts sourcing, supplier evaluation, cost control
- Quoting & Technical Consulting — needs assessment, technical proposals
- After‑Sales Support — warranties, maintenance, follow‑up
- Technical Marketing — service presentation, online communication
Languages
English
Fluent
Affiliations
- Winter sports, car racing on track, audiophile.
Timeline
Administrator
Mit Custom Srl
02.2024 - Current
IT Hardware Specialist / Consultant
Independent Contractor
01.2008 - 02.2024
Bachelor’s Degree Engineer - Technology of Machine Building
The Faculty of Industrial Engineering and Robotics
10.2003 - 02.2009