MIRCEA SAVU

• User Acceptance Test Coordinator for the new Contract Lifecycle Tool solution that is replacing Ericsson's current Contract Lifecycle Tool.
• Collaborate with Project Managers, Process Owners, Legal, Sales, AI, and IT teams to define and refine the new tool's functionality.
• Identify and assess potential risks and new demands to ensure a smooth implementation process.
• Facilitate alignment between the supplier and the business testers on requirements, feedback, and expectations within Agile methodologies.
• Review and refine the test scripts and user guides provided by the supplier before sharing them with the business testers.

• QA Manual Tester for multiple SAP CLM demands, focused on reducing manual work, adding new/improved features, and fixing existing errors.
• Performing several UAT's (User Acceptance Testing) before deployments, and then performing Regression Testing in Production.
• Investigating errors that users encounter in production, replicating the errors in the lower environment (test system), and collaborate with the 2nd level IT support team (Applications Operations Team) in order to solve the errors by performing UAT's before providing the final sign-off.
• Senior Business Support for the SAP CLM tool: assist and guide Strategic Sourcing Managers within the CLM tool, and perform business operational tasks on their behalf; advise when needed if specific contract changes are compliant from a process perspective.
• On-demand Trainings for the sourcing community.
• Manage cross-platform data migration between SAP CLM and other SAP tools (SAP MM, SAP Ariba, SAP MDM, LDAP).
• Weekly internal IT workshop meetings, during which we discuss possible enhancements with the Project Manager, Tool Owner, and DEV team.
• Access JIRA to monitor and track business support demands, ensuring visibility on issue progress, status updates, and resolution timelines, along with the DEV team.
• Evaluating user access requests to assess eligibility, and granting or denying access in compliance with established internal procedures, and security protocols.
• Performing annual SOX controls to ensure whether specific accesses need to be removed from the system.
• Constantly maintaining the CLM SharePoint to ensure it remains updated with the latest enhancements, modifications, and organizational requirements.
• Onboarding new business support colleagues within the CLM team.

• Provide tools and applications support for end users for the SAP CLM tool.
• Identifying and troubleshooting issues in the production environment.
• Assisting end users with guidance on the CLM platform.
• Monthly reporting activities.

• Weekly reports regarding the number of confirmed groups.
• Monthly reports regarding the profit that G2 was making with the parking project.
• Booking of permits that allowed the coaches of the contracted suppliers to access the parking lots in various European cities.
• Constant collaboration with internal departments, such as Finance, Operations, and Hotel Reservation departments.
• Stakeholder coordination.
• Recovered financial losses resulting from the misuse of permits by coach companies.
• Resolving escalations received from our clients.
• Conducted supplier quality assessments to ensure service delivery aligns with client requirements.

• Booking of permits that allow the coaches of the contracted suppliers to enter and park in Paris.
• Itinerary check in order to justify whether a permit will be needed or not, according to the destinations that the groups have.
• Conducted supplier quality assessments to guarantee service compliance with client expectations.

• Project management.

• Self-development.

• Personnel leasing.

• Consultancy services.