Misăilă Maria
Bucharest,Romania
Summary
Dedicated professional with expertise in multitasking efficiency and adept at respecting diversity in the workplace. Proficient in medical software and skilled in patient scheduling, with a strong foundation in medical transcription and tactful communication. Committed to reducing paperwork through innovative techniques and well-versed in coding and classification understanding. Career goals include enhancing operational efficiency within healthcare settings while adapting to changes seamlessly.
Overview
5
5
years of professional experience
Work history
Medical Records Clerk
S.C MEDILAB CENTER S.R.L
Bucharest, Bucuresti
08.2024 - Current
- Compiled statistical reports from patients' charts, aiding in hospital administration tasks.
- Managed patient records efficiently by methodically filing and retrieving medical documents.
- Ensured data privacy and confidentiality with diligent record handling.
- Communicated promptly with healthcare professionals for clarification on unclear entries, thereby ensuring accurate record keeping.
- Processed patient admission forms, ensuring timely registration.
- Improved accessibility by digitising physical medical files.
- Proofread records for completeness and accuracy before filing them away systematically.
- Aided in clinical audits by providing relevant medical records swiftly.
- Fulfilled requests for patient information from physicians and other healthcare providers accurately.
- Responded to written requests for medical information professionally, ensuring regulatory compliance at all times.
Waitress
HIGH ENTERTAIMENT CONCEPT S.R.L
Bucharest, Bucuresti
08.2023 - 06.2024
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Improved customer satisfaction by providing efficient and friendly service.
- Accommodated special event needs, provided customised services for parties.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Maintained clean and organised dining area for customer comfort.
- Provided top-notch service to customers, improved overall dining experience.
- Assisted with inventory management, streamlined restaurant operations.
- Managed table settings for enhanced dining experience.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Utilised professional communication skills to resolve customer complaints.
Waitress
S.C ROMPESGAL S.R.L
Galati, Romania
08.2022 - 02.2023
- Ensured smooth restaurant operation by effectively managing reservations system.
- Collaborated with kitchen staff to ensure order accuracy.
- Assisted with inventory management, streamlined restaurant operations.
- Met special dietary requests with careful preparation and presentation of dishes.
- Maintained clean and organised dining area for customer comfort.
- Advanced team efficiency by assisting in training new waitstaff members.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
International Transport Agent
S.C TABITA TOUR S.R.L
Málaga, Spain
07.2021 - 05.2022
- Adhered strictly to regulatory guidelines during all stages of transactions, reducing legal risks associated with non-compliance.
- Developed comprehensive portfolios for properties, enhancing their appeal to potential buyers.
- Maintained high standards of professionalism whilst interacting with clients or colleagues.
- Tracked sales progress regularly; addressed any issues that arose promptly.
- Delivered exceptional customer service to ensure repeat business and referrals.
- Collaborated closely with solicitors during contract negotiations for seamless transaction processes.
- Utilised industry knowledge to assist clients in making informed decisions about property investments.
- Led team meetings to improve overall performance and boost morale within the agency.
- Promoted new listings using digital platforms such as social media sites, company website and online portals,.
- Improved customer trust by establishing open lines of communication and effectively handling enquiries.
- Facilitated smooth transactions by liaising between buyers, sellers, landlords and tenants.
- Updated CRM systems with accurate, current information for valid client records.
- Booked property viewings and led open houses to maximise buyer interest.
Waitress
CO HOTELS S.R.L
Constanța, Romania
07.2020 - 09.2020
- Ensured smooth restaurant operation by effectively managing reservations system.
- Provided top-notch service to customers, improved overall dining experience.
- Met special dietary requests with careful preparation and presentation of dishes.
- Utilised professional communication skills to resolve customer complaints.
- Managed table settings for enhanced dining experience.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Collaborated with kitchen staff to ensure order accuracy.
- Advanced team efficiency by assisting in training new waitstaff members.
- Improved customer satisfaction by providing efficient and friendly service.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Education
Bachelor’s Degree in Marketing - Marketing
Artifex University
Bucharest, Romania 10/2025 -
Secondary Education Certificate - Economics
Virgil Madgearu
Galati, Romania /2017 - /2021
Level 4 Qualification Certificate - Economics
Virgil Madgearu
Galati, Romania /2017 - /2021
Internship Certificate - Practical Training / Internship
Regional General Directorate of Public Finances Galați- ANAF
Galati, Romania 01/2020 - 02/2020
Internship Certificate - Early Childhood Education / Kindergarten Assistance
Kindergarten Piticot
Galati, Romania /2017 - /2020
Skills
- Multitasking efficiency
- Respecting diversity
- Adapting to changes
- Paperwork reduction techniques
- Medical software proficiency
- Patient scheduling familiarity
- Medical transcription training
- Tactful communication
- Interpreting information
- Coding and classification understanding
Languages
English
Intermediate
Spanish
Intermediate
Timeline
Medical Records Clerk
S.C MEDILAB CENTER S.R.L
08.2024 - Current
Waitress
HIGH ENTERTAIMENT CONCEPT S.R.L
08.2023 - 06.2024
Waitress
S.C ROMPESGAL S.R.L
08.2022 - 02.2023
International Transport Agent
S.C TABITA TOUR S.R.L
07.2021 - 05.2022
Waitress
CO HOTELS S.R.L
07.2020 - 09.2020
Bachelor’s Degree in Marketing - Marketing
Artifex University
10/2025 -
Secondary Education Certificate - Economics
Virgil Madgearu
/2017 - /2021
Level 4 Qualification Certificate - Economics
Virgil Madgearu
/2017 - /2021
Internship Certificate - Practical Training / Internship
Regional General Directorate of Public Finances Galați- ANAF
01/2020 - 02/2020
Internship Certificate - Early Childhood Education / Kindergarten Assistance
Kindergarten Piticot
/2017 - /2020