Mocanu Catalin Mihail
Bucharest,Bucuresti
Summary
Driven professional with knack for problem-solving and strategic thinking, coupled with exceptional communication and analytical skills. Demonstrates proficiency in driving process improvements and building strong client relationships. Poised to deliver my personal best every day in any kind of interaction.
Overview
17
17
years of professional experience
Work history
Consultant - sales operations
Sabettimed Srl
Bucharest, B
2022.07 - Current
- Educated customers about product features and benefits, driving informed purchasing decisions.
- Tailored pitches according to individual consumer preferences to increase conversion rates.
- Developed comprehensive knowledge of product offerings to facilitate customer decisions.
- Expanded client base through targeted outreach initiatives.
- Optimised sales presentations using persuasive communication techniques.
- Enhanced brand visibility by participating in trade shows and conferences.
- Fostered strong customer relationships through exceptional service.
- Identified potential leads, resulting in improved sales performance.
- Regularly updated professional knowledge through workshops and seminars for enhanced performance.
- Built lasting relationships with clients through customer service interactions.
- Collected and processed payments.
- Developed bespoke sales strategies that matched company objectives and targets.
- Spearheaded process improvements, resulting in increased efficiency.
- Coordinated with marketing department to align sales goals and initiatives.
- Streamlined sales processes for improved customer experience.
- Increased sales efficiency by implementing strategic operational plans.
- Analysed key financial indicators for accurate sales forecasting.
- Established new business partnerships; expanded market presence.
- Managed client accounts, leading to stronger business relationships.
- Tracked industry trends to stay ahead of competition.
- Forecasted future sales trends; made informed decisions.
- Formulated pricing strategies to increase market competitiveness.
- Enhanced team productivity with the introduction of innovative training programmes.
- Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
- Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
- Retained customers by building rapport and delivering tailored product recommendations.
- Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
- Negotiated and closed sales to secure profitable deals and contracts.
- Highlighted product features and benefits in line with customer needs, securing high-value sales.
- Increased revenue through upselling and consistent contract renewals.
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Maximised sales opportunities by regularly replenishing stock levels of recently sold products.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Understood store goals and used upselling and cross-selling techniques to achieve targets.
- Supported front-line sales teams with well-coordinated administrative operations.
- Analysed sales reports to identify trends and update strategies.
- Developed marketing plans to support department strategies.
- Managed team of 9 staff, driving performance with motivational strategies to exceed sales targets.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
Business owner
NEMO DENTAL PRO SRL
Bucharest, Bucuresti
2012.04 - 2022.06
- Collaborated with sales team, achieved robust sales growth year on year.
- Negotiated contracts with suppliers, resulted in cost savings.
- Resolved complex business problems by utilising analytical skills,.
- Streamlined business processes to enhance operational efficiency.
- Identified new business opportunities to increase revenue.
- Adapted swiftly to changing market conditions, maintained competitiveness in challenging situations.
- Developed strategic business plans for long-term growth.
- Fostered a positive work environment, increased employee morale and job satisfaction.
- Devised budget plans, ensured financial stability of the business.
- Built strong client relationships, led to repeat business and referrals.
- Organised networking events to build industry connections and partnerships.
- Conducted market research to stay abreast of industry trends and competitors' strategies.
- Coordinated staff training for improved productivity and customer service.
- Innovated product offerings based on customer feedback and market analysis,.
- Ensured compliance with regulatory standards for safe and ethical trading practices,.
- Utilised social media platforms for effective brand promotion and customer engagement.
- Implemented efficient inventory control systems for streamlined stock management.
- Spearheaded marketing campaigns for brand awareness.
- Led cross-functional teams through project lifecycle from conception to completion,.
- Managed daily operations to ensure smooth running of the business.
- Applied digital marketing tactics to drive business growth and awareness.
- Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
- Tracked industry and consumer trends to identify opportunities to boost sales.
- Established business goals and objectives to provide organisational direction toward growth and prosperity.
- Oversaw budget management to keep to financial targets.
- Applied customer feedback to inform business strategy and foster continued loyalty.
- Planned expansions to service and product offering based on client feedback.
- Researched and identified potential business opportunities in untapped markets to drive revenue.
- Attended and hosted networking events, establishing solid relationships with other business professionals.
- Optimised flow and scheduling of daily operations for maximum productivity.
- Enhanced new product awareness by posting engaging images to company websites and social media accounts.
- Forecasted sales figures and aligned inventory with expected demand.
- Developed winning sales strategies to drive revenue.
- Developed and executed comprehensive business strategy, aligning organisational goals with market opportunities and competitive landscape.
- Collaborated with marketing personnel to identify and promote brand mission, values and vision.
- Facilitated team-building and morale-boosting activities to support employee satisfaction.
- Conducted annual performance reviews to deliver constructive feedback and promote employee growth.
- Assessed operational performance, evaluating KPIs to identify and resolve underperforming areas.
- Facilitated ongoing website updates and maintenance to align with brand evolution.
- Addressed operational inefficiencies, implementing actionable improvements to support business growth.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Directed day-to-day work of 6 employees and motivated teams to exceed objectives.
- Monitored operations to assess and highlight results.
- Created and led successful business culture focused on performance.
- Maintained organisational compliance with applicable legislation and regulations.
- Established budgets based on historical, current and forecasted business data.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Put in place clear controls for financial administration and business management.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Recruited and managed senior staff with focus on delivering clear results.
- Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
- Allocated resources to teams and projects based on need, performance and availability.
- Partnered with management team to optimise operations and reduce costs.
- Established strong rapport with stakeholders to enhance business credibility.
- Reviewed reports from subordinate management to identify areas of opportunity.
- Worked with board of directors to establish objectives and decisively lead operations.
- Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.
Sales representative
NIKE STRUMENTI SRL
ROME, ROME
2009.09 - 2012.12
- Strengthened brand reputation with impeccable professionalism and integrity.
- Tailored pitches according to individual consumer preferences to increase conversion rates.
- Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
- Participated in team-building activities, promoting a harmonious work environment.
- Provided after-sales support, enhancing customer satisfaction and loyalty.
- Expanded client base through targeted outreach initiatives.
- Fostered strong customer relationships through exceptional service.
- Optimised sales presentations using persuasive communication techniques.
- Regularly updated professional knowledge through workshops and seminars for enhanced performance.
- Identified potential leads, resulting in improved sales performance.
- Collaborated with marketing department for effective promotional campaigns.
- Enhanced brand visibility by participating in trade shows and conferences.
- Resolved customer concerns promptly to maintain satisfaction.
- Built lasting relationships with clients through customer service interactions.
- Collected and processed payments.
- Helped resolve client problems quickly with superior customer service.
- Contacted satisfied customers to offer additional services.
- Responded to telephone and in-person requests for information.
- Adapted sales techniques to specific clients and promoted products based on individualised client needs.
- Utilised various sales techniques to develop relationships with customers and drive sales.
Education
Certificate of Higher Education - INFORMATIC ENGINEERING
UNIVERSITA DEGLI STUDI " LA SAPIENZA"
ROME 2008.10 - 2012.07
Diploma of Higher Education - INFORMATICS
LICEO SCIENTIFICO "G. GALILEI"
TERNI (ITALY) 2003.09 - 2008.07
Doctor of Medicine - DENTAL SCHOOL
UNIVERSITATEA "TITU MAIORESCU"
Bucharest, ROMANIA 2021.10 -
Languages
English
Advanced
Italian
Native
Romanian
Native
Affiliations
- fishing
- movies
- music
- spending the most ammount of time possbile with my beloved ones
Timeline
Consultant - sales operations
Sabettimed Srl
2022.07 - Current
Doctor of Medicine - DENTAL SCHOOL
UNIVERSITATEA "TITU MAIORESCU"
2021.10 -
Business owner
NEMO DENTAL PRO SRL
2012.04 - 2022.06
Sales representative
NIKE STRUMENTI SRL
2009.09 - 2012.12
Certificate of Higher Education - INFORMATIC ENGINEERING
UNIVERSITA DEGLI STUDI " LA SAPIENZA"
2008.10 - 2012.07
Diploma of Higher Education - INFORMATICS
LICEO SCIENTIFICO "G. GALILEI"
2003.09 - 2008.07