Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
CustomerServiceRepresentative

Mohamed Bouyahiya

SAUDI ARABIA

Summary

Methodical network administrator with 10 years of experience in supporting server environments. Resourceful in managing network infrastructure and optimizing environment while reducing redundancy. Capable in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Excellent communicator when interfacing with other teams, vendors and end-users.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Network Support Engineer

Ousoal technologies for security And Information technology LTD
SAUDI ARABIA
12.2017 - Current
  • Guided and assisted users with technical issues, improving network performance and usability.
  • Established and supported wireless LAN controllers and access points to provide wireless solutions with streamlined hardware.
  • Maximised network availability and performance by monitoring, troubleshooting, resolving outages and scheduling upgrades.
  • Secured network systems by establishing and enforcing access control policies.
  • Tracked network and telephony devices for performance and load threshold metering.
  • Employed firewalls to safeguard network security and block unauthorised access.
  • Supported various operating systems and server technologies.
  • Monitored and performed hardware and software upgrades to network servers, including operating systems and applications.
  • Implemented Cisco ACI (Application Centric Integration) technology to combine cloud computing and data centre management.
  • Administered, maintained and supported network systems to provide consistent security, availability and performance.
  • Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
  • Configured and implemented Cisco ASA firewalls to provide clients with comprehensive security, antivirus protection and virtual network capabilities.
  • Assisted various departments in maintaining network security and configured remote routers and firewalls.
  • Supported Fire wall to ensure that security maintenance procedures, tools and configurations reflected current best practice.
  • Maintained and supported room centre infrastructure and platforms.

Network Administrator

Al-Jadara Information Technology Company
SAUDI ARABIA
01.2014 - 01.2017
  • Deployed and managed complex networks with 500+ users, including broadband, Wi-Fi, LANs and VPNs.
  • Maximised departmental efficiencies by creating and updating technical support documentation for systems and applications.
  • Improved installation and configuration procedures to maintain stable traffic and response times.
  • Performed troubleshooting on systems and network issues for large manufacturer, including Internet of Things (IoT) devices.
  • Verified system stability and integrity by conducting daily testing and monitoring.
  • Participated in on-call shifts at certain times, including holidays and weekends in case of system or network-related emergencies.
  • Employed cybersecurity knowledge to establish stable connections and firewalls.
  • Maintained broadband networks and Windows servers to enable stable operations.
  • Analysed existing hardware, software and networking systems to bolster data security.
  • Evaluated existing hardware and software to determine viability, recommending improvements that led to 90% productivity increase.
  • Employed diagnostic and analytical skills to resolve network connectivity issues within 30 minute target time.

Education

LICENCE - Computer And Networks

University GAFSA TUNISIE ISSAT
TUNISIE
07.2012

High school - BACCALAURÉAT COMPUTER SCIENCE

2 March Redeyef
Gafsa Tunisie
2009

Skills

  • Networking Systems Integration
  • Network Hardware and Software Maintenance
  • CISCO Installations
  • Network Device Monitoring
  • Cisco Routers and Switches
  • Cloud Implementation
  • System Administration
  • Server Improvements
  • Security Administration
  • Splunk SIEM
  • Nagios Monitoring Software
  • Cloud Hosting
  • Encryption
  • Virus Protection
  • VPN Configurations
  • Network Firewall Management
  • Infrastructure Planning

Certification

  • CCNA - Cisco Certified Network Associate
  • Certified MCSA 2016
  • Certified Exchange 2016
  • Certified Pcnse Palo alto
  • Certified NSE4
  • Certified Azure 104
  • Certified Ethical Hacker V11

Timeline

Network Support Engineer

Ousoal technologies for security And Information technology LTD
12.2017 - Current

Network Administrator

Al-Jadara Information Technology Company
01.2014 - 01.2017

LICENCE - Computer And Networks

University GAFSA TUNISIE ISSAT

High school - BACCALAURÉAT COMPUTER SCIENCE

2 March Redeyef
Mohamed Bouyahiya