MOHAMED SHERIF
Dubai
Summary
Dynamic Restaurant Manager with a proven track record at Emporio Armani Cafe MOE, excelling in team leadership and cost control. Expert in driving revenue growth and enhancing service excellence through strategic planning and staff development. Committed to maintaining health and safety compliance while resolving customer complaints effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Emporio Armani Cafe MOE
Dubai
07.2024 - Current
- Oversee full restaurant operations, manage team performance, and drive business results through financial planning and service excellence.
- Direct operations and service standards across the front and back of house.
- Implement strategies to boost revenue and optimize expenses.
- Lead recruitment, training, and performance management.
- Resolve customer issues, and uphold brand standards.
- Collaborate on promotional campaigns and business development.
- Monitor compliance with hygiene, safety, and quality controls.
- Led team meetings to address challenges and improve communication.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Assistant Outlet Manager
Emporio Armani Cafe MOE
Dubai
04.2023 - 05.2024
- Assisted in daily operations, staff training, and scheduling.
- Supported budgeting, inventory control, and customer satisfaction.
- Ensured health and safety compliance.
- Maintaining excellent customer relations.
- Ensured compliance with health and safety regulations at all times.
- Provided guidance to outlet staff regarding customer service issues.
- Organized daily work schedules for all outlet employees.
- Prepared weekly reports on sales, profits, and losses for management review.
- Conducted regular inventory checks and maintained accurate records of stock levels.
Senior Restaurant Supervisor
Emporio Armani Cafe MOE
Dubai
04.2022 - 03.2023
Restaurant Supervisor
Al Fanar Restaurant & Café, Yas Mall
Abu Dhabi
04.2019 - 03.2022
- Supervised daily restaurant operations to ensure service quality and efficiency.
- Trained new employees on restaurant policies and procedures.
- Performed cashiering duties as required during peak periods or in the absence of other staff members.
Captain Waiter
Al Fanar, Ritz Carlton Branch
04.2018 - 03.2019
- Greeted guests and provided them with menus.
- Ensured a smooth flow of service in the restaurant.
Restaurant Waiter
Al Fanar Restaurant & Café, Ritz Carlton
Abu Dhabi
04.2016 - 03.2018
Education
Ph.D. - Accounting
Tanta University,Faculty of Commerce
Egypt05.2013
Skills
- Team Leadership
- Cost Control
- Service excellence
- Staff development
- Complaint Resolution
- Health and safety compliance
- Inventory management
- Scheduling
- Communication skills
- Point of sale (POS) system operation
Certification
- Microsoft Office
- Peachtree
- Micros Fidelio
- Fire safety
- First aid
- PIC certificate
- ICDL certified
Languages
English: Good (Read, Write, Speak), Arabic: Native
References
References available upon request.
Timeline
Restaurant Manager
Emporio Armani Cafe MOE
07.2024 - Current
Assistant Outlet Manager
Emporio Armani Cafe MOE
04.2023 - 05.2024
Senior Restaurant Supervisor
Emporio Armani Cafe MOE
04.2022 - 03.2023
Restaurant Supervisor
Al Fanar Restaurant & Café, Yas Mall
04.2019 - 03.2022
Captain Waiter
Al Fanar, Ritz Carlton Branch
04.2018 - 03.2019
Restaurant Waiter
Al Fanar Restaurant & Café, Ritz Carlton
04.2016 - 03.2018
Ph.D. - Accounting
Tanta University,Faculty of Commerce
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