Summary
Overview
Work History
Education
Skills
Software
Certification
Training
Personal Information
Timeline
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Nicolescu Alexandra

Nicolescu Alexandra

Bucharest

Summary

Customer-focused professional with a successful career spanning over 8 years in client-facing roles within sales, banking, and customer service. Demonstrated ability to apply dynamic and effective skills in fast-paced business environments. Known for delivering exceptional service and achieving positive outcomes through a combination of technical proficiencies and strong interpersonal skills.

Overview

8
8
years of professional experience
19
19
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Agent Customer Care

Dante International
07.2021 - 08.2023
  • Company Overview: Tazz by Emag | Client Service / Call Center | Food and Drinks
  • Tazz by Emag | Client Service / Call Center | Food and Drinks

Sales Agent

Pocaviso Prodcom
03.2021 - 06.2021
  • Company Overview: Orange store | Telecommunications | IT / Telecom
  • Orange store | Telecommunications | IT / Telecom

Jewelry Seller

Teilor
10.2019 - 02.2021
  • Company Overview: Sales | Commerce / Retail
  • Sales | Commerce / Retail

Bank Officer

Banca Comerciala Romana
11.2018 - 10.2019
  • Company Overview: Banks | Financial / Banking
  • Banks | Financial / Banking

Sales representative

Levis
09.2017 - 01.2018
  • Company Overview: Sales | Commerce / Retail
  • Sales | Commerce / Retail

Sales Representative

Casa Del Sole Verde
07.2015 - 11.2015
  • Company Overview: Sales | Commerce / Retail
  • Sales | Commerce / Retail

Education

Bachelor's degree - Management

Academy of Economic Studies
Bucharest, Romania
01.2021 - 01.2024

Bachelor's degree - Music Performance

National University of Music
Bucharest, Romania
01.2013 - 01.2017

High School / Vocational school - Musical Performance

Carmen Sylva
Ploieşti, Romania
01.2001 - 01.2013

Skills

  • Strategic Management
  • Analytical Innovation Skills
  • Marketing management
  • Strategic Networking Skills
  • Staff management
  • Staff training and development
  • Complex Problem-solving
  • Inventory management
  • Policy and procedure development
  • Cross-functional team management
  • Multitasking Abilities
  • Attention to detail

Software

Salesforce

Email Campaigning

SAP ERP

CRM

Mediatel

Soft One

ODDO

Microsoft Office

CEIM

CMS

Neural Networks

Certification

Choral Conducting Course - Cantus Mundi - Module II, 05/01/18

Training

De Beers Group Institute of Diamonds - Diamonds Foundation - 8 module course, 04/01/20 - 01/31/21

Personal Information

Driving License: B

Timeline

Agent Customer Care

Dante International
07.2021 - 08.2023

Sales Agent

Pocaviso Prodcom
03.2021 - 06.2021

Bachelor's degree - Management

Academy of Economic Studies
01.2021 - 01.2024

Jewelry Seller

Teilor
10.2019 - 02.2021

Bank Officer

Banca Comerciala Romana
11.2018 - 10.2019

Sales representative

Levis
09.2017 - 01.2018

Sales Representative

Casa Del Sole Verde
07.2015 - 11.2015

Bachelor's degree - Music Performance

National University of Music
01.2013 - 01.2017

High School / Vocational school - Musical Performance

Carmen Sylva
01.2001 - 01.2013

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Nicolescu Alexandra