Salesforce
Nicolescu Alexandra
Bucharest
Summary
Customer-focused professional with a successful career spanning over 8 years in client-facing roles within sales, banking, and customer service. Demonstrated ability to apply dynamic and effective skills in fast-paced business environments. Known for delivering exceptional service and achieving positive outcomes through a combination of technical proficiencies and strong interpersonal skills.
Overview
8
8
years of professional experience
19
19
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Agent Customer Care
Dante International
2021.07 - 2023.08
- Company Overview: Tazz by Emag | Client Service / Call Center | Food and Drinks
- Tazz by Emag | Client Service / Call Center | Food and Drinks
Sales Agent
Pocaviso Prodcom
2021.03 - 2021.06
- Company Overview: Orange store | Telecommunications | IT / Telecom
- Orange store | Telecommunications | IT / Telecom
Jewelry Seller
Teilor
2019.10 - 2021.02
- Company Overview: Sales | Commerce / Retail
- Sales | Commerce / Retail
Bank Officer
Banca Comerciala Romana
2018.11 - 2019.10
- Company Overview: Banks | Financial / Banking
- Banks | Financial / Banking
Sales representative
Levis
2017.09 - 2018.01
- Company Overview: Sales | Commerce / Retail
- Sales | Commerce / Retail
Sales Representative
Casa Del Sole Verde
2015.07 - 2015.11
- Company Overview: Sales | Commerce / Retail
- Sales | Commerce / Retail
Education
Bachelor's degree - Management
Academy of Economic Studies
Bucharest, Romania 2021.01 - 2024.01
Bachelor's degree - Music Performance
National University of Music
Bucharest, Romania 2013.01 - 2017.01
High School / Vocational school - Musical Performance
Carmen Sylva
Ploieşti, Romania 2001.01 - 2013.01
Skills
- Strategic Management
- Analytical Innovation Skills
- Marketing management
- Strategic Networking Skills
- Staff management
- Staff training and development
- Complex Problem-solving
- Inventory management
- Policy and procedure development
- Cross-functional team management
- Multitasking Abilities
- Attention to detail
Software
Email Campaigning
SAP ERP
CRM
Mediatel
Soft One
ODDO
Microsoft Office
CEIM
CMS
Neural Networks
Certification
Choral Conducting Course - Cantus Mundi - Module II, 05/01/18
Training
De Beers Group Institute of Diamonds - Diamonds Foundation - 8 module course, 04/01/20 - 01/31/21
Personal Information
Driving License: B
Timeline
Agent Customer Care
Dante International
2021.07 - 2023.08
Sales Agent
Pocaviso Prodcom
2021.03 - 2021.06
Bachelor's degree - Management
Academy of Economic Studies
2021.01 - 2024.01
Jewelry Seller
Teilor
2019.10 - 2021.02
Bank Officer
Banca Comerciala Romana
2018.11 - 2019.10
Sales representative
Levis
2017.09 - 2018.01
Sales Representative
Casa Del Sole Verde
2015.07 - 2015.11
Bachelor's degree - Music Performance
National University of Music
2013.01 - 2017.01
High School / Vocational school - Musical Performance
Carmen Sylva
2001.01 - 2013.01