Nicoleta Adam

• I am currently working on multiple Workday projects (implementation):
  - I am implementing Talent & Performance in the role of T&P Functional Technical Lead.
  - I am implementing Recruiting module in the role of Recruiting Functional Lead.

• Beside client facing meetings, (client workshops, trainings, etc.) and configuration itself, I'm coordinating Business Analysts on each step of the project assuring the coherence and the quality of their configuration work.

• Completed already End to End implementation & Optimization projects on HCM Core and Talent & Performance in the role of HCM Core Functional Lead and Talent & Performance Functional Lead.

• I am currently working on multiple Workday projects (implementation):

- I am implementing Talent & Performance in the role of T&P Functional Technical Lead.

- I am implementing Recruiting module in the role of Recruiting Functional Lead.

• Beside client facing meetings, (client workshops, trainings, etc.) and configuration itself, I'm coordinating Business Analysts on each step of the project assuring the coherence and the quality of their configuration work.

• Beside the configuration side, I've been involved in the Workday Academy program within CDO in the role of Workday configuration Trainer.

• I was working as Workday Functional Lead, performing end to end implementation on specific Workday modules (that I am certified on)

• My experience as Workday Functional Lead in Deloitte, includes:

- Created materials (ppt.

presentations & DEMOs) for all Workshops on modules as: HCM Core, Talent & Performance, Learning and Recruiting

- Presented all Workshops on modules as: HCM Core, T&P, Learning and Recruiting - The Workshops that I am referring to are: Kick Off sessions, Design sessions, Configure & Prototype sessions, Train the Trainer sessions, Knowledge Transfer sessions

- Created personalized Workbooks for client on all 4 modules

- Provided assistance on workbooks completion for client - Configured Workday modules as: HCM Core, T&P, Learning and Recruiting

- Created Test Scenarios Template for client (template needed for End to End Testing phase and User Acceptance Testing phase)

- Performed Delivery Assurance on modules as: Recruiting and Learning

- Performed implementation migration from tenant to another tenant via Advanced Loads

- Performed Smoke Testing before the Hypercare Stage (before Go Live)

- Solved Jira and ServiceNow tickets during Hypercare stage (after Go Live)

- Provided assistance to client during all the project stages (ad-hoc meetings, scheduled meetings, emails, ad-hoc DEMOs, sharing best practices, etc.)

- Created a close relationship with client, by maintaining a fun and a dynamic atmosphere during our interactions

• Worked also on optimization projects (AMS) on HCM Core module.

• I've worked in Samsung, as Workday HR Specialist

• Here, I found a multitude of great opportunities where to grow, where to develop myself on a career level. As Workday HR Specialist, my main responsabilities are involving:

- Providing policy information to employees, Managers and HRBPs via email and chat

- Providing System assistance for HRBPs, Managers and employees (on: Workday, Samsung HR Portal and Time & Attendance platform)

- Providing Business Process assistance and guidance for employees, Managers and HRBPs

- Initiating transactions in Workday, submitting approvals and To Do's as required (for: all types of Job Change processes, Termination, Hire, Leave of Absence, Organization's assignments, etc.)

- Performing also Reorganizations in Workday

- Creating Standard Operating Procedures on the Samsung HR Portal (for employees, Managers and HRBPs)

- Creating Process Documentation on the Samsung HR Portal (for my team) - creating Job Aids for employees, Managers and HRBPs, whenever is needed

• I`ve worked in a multinational company that offered me learning/developing opportunities on a daily basis

• I`ve specialized myself on systems such as: Workday, Service Now and SAP

• I`ve also participated to several training sessions to expand my area of knowledge in the Human Resources field

• As HR Advisor, my originally main responsabilities consisted in:

- Generating official/legal documents and other supporting documentation for processes such as: all types of Job Change, Termination, Hire, all types of Leave of Absence, etc.

- Providing policy information to employees, Managers and HRBPs via email, phone and chat (United Kingdom & Ireland legislations)

- HRBP' support for various HR projects, offering assistance for Human capital management software (Workday)

- Continuous improvement in service ( identifying issues and performing root cause analysis, recommending immediate corrective actions and long-term solutions - initiating transactions in Workday, submitting approvals and To Do's as necessary, performing corrections, cancellations(+rescind), time off adjustmens, etc.

• My main responsabilities:

- Managing existing customers' accounts

- Providing consulting and troubleshooting services to the customers

- Offering new and/or additional solutions to the customers

- The Contact Channel used is Inbound, Besides my daily activities

• I am also involved in supplementary activities, as member of the Engagement Team

• My main responsabilities:

- Promoting company's products and selling them to both existing and new business customers

- Providing the best solutions related to the company's products to both existing and new business customers

• The company that I work for is located in Canada, The contact channels used are both Outbound and Inbound