Photography
Open To Work
Nicoleta Andreea Albita
Front Desk Assistant
Bucharest
Summary
Experienced with managing front desk operations and providing excellent customer service. Utilizes strong communication and organizational skills to ensure welcoming and efficient environment. Knowledge of administrative tasks and problem-solving in dynamic setting.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Front Desk Assistant
S.C. DENTALMED S.R.L
01.2023 - 12.2025
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Supported administrative tasks such as mail distribution or document scanning when necessary to maximize overall team productivity.
- Preparing and distributing medical files to doctors for daily patients
- Coordinating with doctors, technicians and suppliers.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Maintained patients confidentiality by adhering to strict privacy policies when handling personal information and payments.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple patients interactions simultaneously.
- Reduced appointment no-shows through diligent follow-up calls and reminders, maximizing clinic efficiency.
Secretary
S.C. BITDEFENDER S.R.L
01.2018 - 01.2023
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Coordinated meetings and events, arranging logistics for over 50 corporate gatherings.
Secretary
S.C. Brix Foods S.R.L
12.2015 - 12.2017
- Maintained daily report documents, memos and invoices.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Facilitated inter-departmental communication to ensure all parties were informed of key updates.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Post-Secondary Studies - Management and Marketing
Spiru Haret
Bucharest01-2015
Economic High School - Accounting
A.D. Xenopol
Bucharest01-2012
Skills
Adaptability and flexibility
Teamwork and collaboration
Data entry
Attention to detail
Administrative skill
English fluency
Microsoft office
Front office support
Cash handling
Multitasking and organization
Invoicing and billing
Excellent communication
Accomplishments
- Received high score ratings from guest surveys due to professionalism, exceptional service and quick response times.
- Resolved product issue through consumer testing.
- Asked by the manager to handle concierge duties due to high level of professionalism and attention to detail when that individual was out sick for a week.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Swimming
Hikes
Timeline
Front Desk Assistant
S.C. DENTALMED S.R.L
01.2023 - 12.2025
Secretary
S.C. BITDEFENDER S.R.L
01.2018 - 01.2023
Secretary
S.C. Brix Foods S.R.L
12.2015 - 12.2017
Economic High School - Accounting
A.D. Xenopol
Post-Secondary Studies - Management and Marketing
Spiru Haret
Additional Information
Qualification: Junior Accountant (obtained December 2025)