Dynamic and results-oriented Project Manager with extensive experience across project coordination, sales, marketing, and technical support. Skilled in driving operational excellence, managing cross-functional teams, and delivering projects within scope, budget, and timeline. Proven ability to enhance team efficiency and client satisfaction through innovative solutions and strong interpersonal skills. Fluent in English, Romanian, Spanish, and French, passionate about adopting and implementing cutting-edge methodologies. Ready to contribute to impactful organizational growth.
Hi, I’m
Nicoleta Ghindici
Bucharest
Summary
Overview
5
years of professional experience
Work History
Grand Dever S.R.L
Executive Assistant Manager
05.2022 - 10.2023
Job overview
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Safeguarded sensitive information with strict adherence to confidentiality policies and document management protocols.
- Spearheaded daily operational support for the General Manager and cross-departmental teams, enhancing productivity by 15%.
- Streamlined internal communication among property management, maintenance, and brokerage teams, ensuring seamless workflows.
Astoria Lake Real Estate Development
Sales and Marketing Consultant Assistant
09.2020 - 03.2022
Job overview
- Facilitated over 10 successful property sales by assessing client needs and budgets, providing tailored recommendations.
- Increased customer engagement by 15% through targeted social media marketing campaigns and property promotions.
- Negotiated agreements with prospective buyers, achieving a 20% improvement in closure rates.
- Supported end-to-end sales processes, ensuring client satisfaction and timely project delivery.
Stefanini S.R.L
Technical Support Engineer
11.2019 - 06.2020
Job overview
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Provided remote assistance to clients and explained technical information in clear terms to promote better understanding for non-technical users, ensuring timely resolution of software and hardware concerns.
- Resolved an average of 25 to 45 software, hardware, and network-related issues daily, boosting client satisfaction
- Enhanced technical issue documentation and escalations, reducing resolution times by 15%.
- Delivered high-quality support via remote tools, maintaining professionalism under high-pressure scenarios.
Deloitte
Engagement Specialist L1 GES
05.2018 - 11.2018
Job overview
- Processed and finalized over 50 work permit applications for high-profile client projects, ensuring 100% compliance.
- Improved project database accuracy by implementing streamlined data entry processes.
Education
University of Westminster
BA from International Business Management
07.2015
University Overview
Graduated with Merit Honours
London School of Business & Finance
Accelerated Foundation Programme
06.2012
University Overview
The International School of Choueifat
High School Diploma
07.2011
University Overview
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Effective Time Management
- Interpersonal Communication Skills
- Project Management Skills
- SAP
- SQL
- CRM
- Canva
- Market Research
- Office administration
- Customer service
- IT troubleshooting
Languages
English
Romanian
Spanish
French
Certifications
Certifications
- Project Management at Fundatia EOS-Educating for an Open Society & IT School (2020-11 to2021-02)
- Introduction in IT at The Informal School of IT (2022-04 to2022-05)
Details
Details
- Nationality: Romanian
- Driving license: B1, B & AM
Timeline
Executive Assistant Manager
Grand Dever S.R.L
05.2022 - 10.2023
Sales and Marketing Consultant Assistant
Astoria Lake Real Estate Development
09.2020 - 03.2022
Technical Support Engineer
Stefanini S.R.L
11.2019 - 06.2020
Engagement Specialist L1 GES
Deloitte
05.2018 - 11.2018
London School of Business & Finance
Accelerated Foundation Programme
The International School of Choueifat
High School Diploma
University of Westminster
BA from International Business Management
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