Nicoleta Patachia
Ocupational Health Account Manager
Bucharest
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
9
9
years of professional experience
Work History
Ocupational Health Account Manager
Private Health Clinic Regina Maria
02.2007 - 01.2016
- Managing the contractual relationship with a portfolio of corporate or small business accounts for the occupational health department (150-200 companies)
- Maintaining communication with each client's human resources department throughout the year regarding occupational health needs for them and their employees.
- Organization of the annual medical check-up for all employees for each client
Issuing the various documents required by law for employees regarding their health at work according to the legislation in our country - Providing support for urgent appointments needed by employees for each company in the portfolio
- Issuing the various reports required by law for each company in the portfolio
- Support team members in day-to-day tasks and manage escalations/changes.
- Providing support in building the weekly and monthly schedule for all medical teams and possibly taking over the task
- Improved overall team productivity by implementing best practices in organization and time management.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
Education
Secretary-stenographer - Stenography
Dimitrie Leonida Post Highschool
Bucharest 04.2001 -
High School Diploma -
Waldorf
Bucharest, Romania 04.2001 -
Skills
Account Management
Teamwork and Collaboration
Account development
Customer Service
Client Relationship Management
Client Relationship Building
Account Servicing
Data Analytics
Documentation And Reporting
Vendor Relations
Customer Needs Assessment
Order Processing
Account verification
Order Management
Coordinating documents
Languages
Romanian
Native language
English
Advanced
C1
Timeline
Ocupational Health Account Manager
Private Health Clinic Regina Maria
02.2007 - 01.2016
Secretary-stenographer - Stenography
Dimitrie Leonida Post Highschool
04.2001 -
High School Diploma -
Waldorf
04.2001 -
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