Nicu Troncea

• Managed relations with authorities and monitored commercial approval and authorization procedures.
• Led marketing projects and promotions from start to finish, making sure they stayed on schedule and within budget.
• Developed management and operational manuals, laying foundation for successful franchisee onboarding and consistent brand experience.
• Expanded business by building and opening new locations and managed relocations.
• Oversaw implementation of rebranding campaign to enhance brand image.
• Negotiated with suppliers to reduce acquisition costs, contributing to cost savings and improved profitability.
• Cut down on losses and waste from 12% to just 1%.
• Develop actionable strategies for profit maximization and loss minimization based on P&L analysis.
• Supervised project team members, fostering culture of accountability resulting in improved team performance and project outcomes.
• Prepare and verify payroll data, guaranteeing error-free employee payments and financial reporting.
• Contributed to well-structured and organized work environment by establishing clear internal regulations and defining individual roles through precise job descriptions.
• Led company-wide digital transformation efforts, resulting in increased efficiency across all departments.
• Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
• Mentored staff members, helping them grow professionally and contribute more effectively to team's goals.
• Cultivated high-performance team through targeted recruitment efforts, training programs, and performance management systems.

Led business development and administration for two OMV petrol stations, serving over 30,000 monthly customers.

• Managed a team of 32 employees, ensuring efficient operations and high customer satisfaction.
• Oversaw the local Rebranding project for the two stations, successfully aligning them with OMV's new image and enhancing customer experience.
• Managed files and monitored commercial approval and authorization procedures.
• Navigated complex legal and regulatory challenges to ensure compliance across all business operations.
• Developed and implemented local human resources and sales management strategies, fostering employee engagement and driving revenue growth.
• Effectively managed and controlled strategic budgets, optimizing resource allocation and achieving financial targets.
• Mentored junior staff members, equipping them with the skills needed to excel in their roles.
• Optimized team performance by providing continuous feedback, coaching, and development opportunities.
• Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
• Lead local marketing initiatives, attracting new customers and increasing brand awareness.
• Business administration on three directions: FMCG, Horeca (Fast-food) and Oil & Gas industry.
• Annual revenue increase of minimum 80% in 2021 vs 2020.
• Clients satisfactions maximize from 75% in 2020 to 97% in 2021.

• Trained > 200 new employees to increase performance and customers satisfaction
• Developed different trainings: job specific (sales consultant, fresh food chef/sales consultant, HACCP, HSSE, sales increase, product)
• Monitored quality control process according to HACCP and HSSE procedures.
• Evaluated employee progress throughout each training course, providing constructive feedback to optimize their learning experience.
• Implemented hands-on training methods that improved overall customer satisfaction ratings.
• Developed customized training materials tailored to specific departmental needs, improving overall efficiency.
• Organized regular refresher courses for seasoned employees to maintain up-to-date knowledge on industry trends and best practices.

• In only 3 months from the graduation day i was selected in the short list of chefs to cook for the most important gastronomic event in Romania, GAULT &MILLAU
• Invented and introduced in menu of NOUA restaurant the single dish that was not signed by Alex Petricean, the owner of the restaurant and also best chef of Romania in 2018
• Developed fermentations lab to develop new tastes and aromas.
• Streamlined kitchen operations by implementing effective standard operating procedures that increased overall productivity and consistency in dish preparation.
• Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
• Provided support in all areas of kitchen as needed, demonstrating versatility and adaptability under pressure.
• Expanded culinary knowledge through continuous research on new techniques, flavors, and trends within industry as means of staying current with evolving consumer tastes.
• Managed inventory efficiently, rotating stock to ensure freshness while minimizing spoilage or waste.
• Maintained high standards of cleanliness and organization, ensuring safe and efficient workspace.
• Reduced food waste by carefully monitoring inventory levels and adjusting orders accordingly.

• Successfully expanded client portfolio through strategic B2B sales initiatives, increasing company revenue and market share.
• Provided specialized personal training and nutrition services to VIP customers with specific health needs, demonstrating expertise in customer service and personalized care.
• Delivered customized personal training solutions for clients with specific movement limitations due to medical conditions.

• Achieved 60% increase in gym memberships, implementing targeted marketing campaigns and enhancing facility amenities.
• Ensured compliance with anti-doping regulations set by ANAD, maintaining club's integrity and reputation.
• Increased membership levels by developing targeted marketing campaigns and fostering strong relationships with existing members.
• Reduced operational costs by effectively managing club resources, negotiation with vendors, and monitoring expenses.

• Facilitated post-traumatic recuperation and motricity independence for patients, contributing to their socio-professional reintegration and overall well-being.
• Collaborated with interdisciplinary teams to provide specific care for clients with complex needs.
• Continuously updated professional knowledge through ongoing research, training, and participation in industry conferences and workshops.
• Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.