Noni George Stan
CloudOps Engineer
Bucuresti,B
Summary
Computer Science and Information Technology Engineer with over 5 years experience on system engineering and technical support. I am looking for a new opportunity in order to keep developing my technical skills ( proof of concepts, implementation, testing, life cycle etc...). I enjoy interacting and working with other people, my communications skills have helped me overcome tense work related situations.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Cloud Operation Engineer
Varicent
Bucharest, Bucuresti
08.2022 - Current
- Played a key role in migrating legacy applications to the cloud platform, ensuring minimal disruption to business operations.
- Maintained high availability of critical systems through proactive health checks, redundancy solutions, and disaster recovery planning.
- Assisted in the development of comprehensive documentation for cloud infrastructure design, implementation procedures, and best practices.
- Developed custom scripts for automating repetitive tasks, improving team productivity and reducing human error.
- Tested and deployed scalable and highly available software products.
- Participated in on-call rotations as required, providing after-hours support to ensure system stability and swift resolution of critical incidents.
Frontline TSR - Networking, Google Cloud Platform
Webhelp
Bucuresti, Bucuresti
10.2021 - 08.2022
- Cloud technical support with the following responsibilities:
- -Maintaining 24/7 SaaS compliance
- -Provide technical support via chat, e-mail and ticketing tools (Service Now, Jira, Salesforce) Identifies, investigates and researches problems as well as recognizing, researching, isolating and resolving problems
- -Troubleshoot applications and server problems
- -Escalating issues of different priorities / severities to the responsible teams
- -Following established processes and assisting with the development of new or changes to support processes
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
L1 IT Support
Ericsson
Bucuresti, Bucuresti
07.2020 - 10.2021
- Maintaining 24/7 SaaS compliance
- -Provide technical support via chat, e-mail and ticketing tools (Service Now, Jira) Identifies, investigates and researches problems as well as recognizing, researching, isolating and resolving problems
- -Troubleshoot applications and server problems
- -Escalating issues of different priorities / severities to the responsible teams
- -Following established processes and assisting with the development of new or changes to support processes
- -Active working in SQL Tools in order to extract reports / audit logs and clean the application databases
Website Administrator, IT Support
Primaria Municipiului Caracal
Caracal, Olt
12.2015 - 08.2019
- Local IT support for a Branch office in Caracal with the following responsibilities:
- -Linux Web server Administration
- -Respond to internal IT support related tickets
- -1st Line troubleshooting for PC(Laptop software and hardware issues.)
- -Escalate to 2d line while providing information based on initial investigation
- -Configure PC(laptops for different departments based on role, budget and internal criteria
- -Install, configure, troubleshoot office peripherals (scanners, printers, IP phones)
Education
Bachelor’s Degree - Automatic Control and Computer Science
University of Craiova
Craiova, DJ 10.2011 - 07.2015
Skills
Amazon Web Services (AWS)
Google Cloud Services
Linux and Windows administration
My SQL
Computer Software
undefinedCertification
Associate Cloud Engineer for Google Cloud
Personal Information
- Place of Birth: Caracal
- Date of Birth: 02/11/92
- Nationality: Romanian
Timeline
Cloud Operation Engineer
Varicent
08.2022 - Current
Associate Cloud Engineer for Google Cloud
03-2022
Frontline TSR - Networking, Google Cloud Platform
Webhelp
10.2021 - 08.2022
L1 IT Support
Ericsson
07.2020 - 10.2021
Website Administrator, IT Support
Primaria Municipiului Caracal
12.2015 - 08.2019
Bachelor’s Degree - Automatic Control and Computer Science
University of Craiova
10.2011 - 07.2015
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