Oana Bicu

- I conducted recruitment activities for quality assurance positions

- I was responsible for the comprehensive onboarding of new Quality Assurance employees in one of the company's largest departments

- I handled the staffing needs at the department level on the Quality Assurance

- Evaluated individual performance through periodic reviews for QAs, offering constructive feedback that facilitated professional growth.

- I was responsible for ensuring all projects were staffed and minimizing bench time at the department level

- Maintaining high standards of quality across projects

- Guaranteeing compliance with quality processes and procedures within the department

- Helping on the improving of the processes and procedures

- Proficient in understanding KPI concepts and needs

- Taking on the role of QA Lead for projects experiencing quality issues offering support on the QA side and also being hands on when needed

- Develop and implement test strategies along with the technical director on development side and Project Manager

- Experienced in Power BI reporting, serving as an analyst to identify and address project issues, and recommending improvements on testing side and not only

- Experienced in JIRA use, working with dashboards and reports

- Excellent leadership and communication skills to international teams, including project managers, developers, solution architects

- Coordinated cross-functional teams to align QA strategies with overall business objectives, resulting in increased customer satisfaction ratings.