Travelling and Psychology
Dedicated Lean Six Sigma Master Black Belt professional with a passion for driving process transformation and automation. Experienced in implementing technological improvements to enhance operational efficiency. Committed to driving social change and promoting positive psychology in the workplace. Skilled in change management strategies and fostering a growth mindset within teams.
As Head of Automation and Digital Transformation, I lead the strategic design and execution of enterprise-wide initiatives that drive operational efficiency, digital capability, and innovation. Managing a cross-functional team of 10 specialists, I deliver scalable automation solutions and process improvements that align with Allianz Group’s global digital agenda.
Team size: 10 team members
- Define and execute the automation and digital transformation strategy aligned with Allianz Group’s global objectives.
- Lead end-to-end process mining efforts to identify inefficiencies, automation potential, and innovation opportunities across departments.
- Drive process optimization and robotic process automation (RPA) initiatives to enhance scalability, accuracy, and customer value.
- Foster a culture of agility, experimentation, and continuous improvement, leveraging data and technology to support business decision-making.
- Collaborate cross-functionally with global and local stakeholders to ensure the successful delivery of transformation programs
Impact:
- Contributed to a shift from cost-saving focus to value creation and quality enhancement, directly impacting customer satisfaction and service reliability.
- Partnered with 40+ internal customers across multiple business areas to co-design and deliver impactful solutions.
- Delivered over 500 automation solutions, from task-level bots to full end-to-end process orchestrations, across critical functions.
- Enabled the execution of 600+ improvement initiatives, contributing to increased productivity, reduced errors, and faster service delivery.
- Achieved €2 million in estimated business savings, primarily through automation, process optimization, and waste reduction.
Global business services
Digital transformation initiatives
Cross-functional team leadership
Agile methodology implementation
Critical thinking
Project management
Problem-solving
Certificate in Financial Mathematics
Travelling and Psychology