Octavian Tinta
Bucharest
Summary
Enthusiastic and skilled Casino Dealer with extensive experience in managing table games and providing exceptional customer service in dynamic gaming environments. Proven ability to create engaging and enjoyable experiences for players while ensuring compliance with gaming regulations and maintaining game integrity. Adept at handling cash transactions, monitoring gameplay, and resolving disputes effectively. Known for strong interpersonal skills and multilingual communication, fostering a welcoming atmosphere for a diverse clientele. Passionate about delivering high-quality service and enhancing the overall gaming experience.
Overview
23
23
years of professional experience
Work History
Operation Manager
Proxy Live Solutions
05.2024 - 09.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Analyzed and reported on key performance metrics to senior management.
Team Manager
OnAir Entertainmnet
10.2022 - 04.2024
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
Team Manager
Pragmatic Play
08.2020 - 09.2021
- Fostered culture of continuous improvement, encouraging team members to pursue professional development opportunities.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Led employee relations through effective communication, coaching, training, and development.
Casino Dealer
Royal Caribbean International
07.2013 - 03.2020
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
- Increased table game efficiency with effective chip handling and accurate card dealing techniques.
Casino Pit Supervisor
Grand Casino Marriott Bucharest
11.2010 - 03.2013
- Assisted with the implementation of new table games or rule changes, educating staff on proper gameplay and ensuring a smooth transition for guests.
- Promoted a safe gambling environment for patrons by monitoring gameplay closely, identifying irregularities or suspicious behavior.
- Analyzed gaming floor performance data to make informed decisions about game offerings and table limits adjustments.
- Conducted regular audits of table games inventory, ensuring accurate accounting of chips and cash transactions.
Casino Dealer
Costa Cruise Lines
06.2006 - 08.2010
- Boosted casino revenue by effectively managing the pace of the game and encouraging customer participation.
- Maintained a strong knowledge of industry trends and game updates, participating in ongoing education to continuously improve professional skills.
- Managed high-stress situations calmly, resolving disputes between players when necessary while preserving game flow.
- Provided a welcoming atmosphere for players, addressing questions about rules and providing helpful advice on gameplay strategies.
Casino Dealer
Grand Casino Hilton Bucharest
02.2002 - 03.2006
- Showcased adaptability by proficiently dealing multiple table games according to casino requirements.
- Skillfully managed the float, accurately balancing chips at the end of each shift with minimal discrepancies.
- Assisted in training new dealers, sharing expertise to improve overall team performance and knowledge.
- Demonstrated attention to detail through precise recording of player actions during games for regulatory compliance purposes.
Education
High School Diploma -
Mihai Eminescu National College
Bucharest, Romania07-2002
Skills
- Problem-Solving
- Team Leadership
- Excellent customer service
- Quick Decision Making
- Reliability and punctuality
- Continuous learning mindset
- Flexible Schedule
- Security awareness
- Chip handling proficiency
- Strong mathematical skills
- Adaptability to Change
Languages
Romanian
Native language
English
Upper intermediate
B2
Timeline
Operation Manager
Proxy Live Solutions
05.2024 - 09.2024
Team Manager
OnAir Entertainmnet
10.2022 - 04.2024
Team Manager
Pragmatic Play
08.2020 - 09.2021
Casino Dealer
Royal Caribbean International
07.2013 - 03.2020
Casino Pit Supervisor
Grand Casino Marriott Bucharest
11.2010 - 03.2013
Casino Dealer
Costa Cruise Lines
06.2006 - 08.2010
Casino Dealer
Grand Casino Hilton Bucharest
02.2002 - 03.2006
High School Diploma -
Mihai Eminescu National College
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