Interests Communication and languages Social media and digital platforms
Olena Halazhu
Bucharest,B
Summary
Dynamic content moderator with a proven track record at Genpact, enhancing platform safety through proactive trend analysis and effective content filtering. Skilled in teamwork and problem-solving, I improved site quality and reduced response times, while training new moderators and refining internal communication for optimal efficiency.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
• Reviewed and moderated high volumes of user-generated content daily
• Ensured compliance with platform policies and safety standards
• Identified, analyzed, and escalated sensitive or inappropriate content
• Maintained high accuracy and consistency in decision-making
• Worked under strict confidentiality (NDA compliance)
• Collaborated with internal teams to improve quality and efficiency
• Managed time effectively while meeting daily targets and KPIs
Overview
5
5
years of professional experience
4
4
Languages
Work History
Content Moderator
Genpact
09.2024 - Current
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Reduced response time for content review, ensuring a safer online environment for users.
- Collaborated with cross-functional teams to develop comprehensive content guidelines and policies.
- Strengthened team efficiency by training new moderators on best practices, guidelines, and workflow processes.
- Improved internal communication by providing constructive feedback on content moderation tools and systems to the development team.
- Streamlined moderation processes by implementing effective content filtering tools and techniques.
- Suggested improvements to content to enhance quality and accuracy.
- Edited and reviewed content for grammar, spelling and punctuation.
Sales Assistant Intern
Douglas
01.2024 - 02.2024
- Analyzed daily reports on individual sales performance, identifying areas for growth or improvement opportunities in personal selling techniques.
- Assisted with seasonal markdowns, updating price tags promptly to reflect current promotions or clearance items.
- Utilized client feedback to inform future sales strategies, tailoring approaches for improved outcomes.
- Streamlined checkout process for smoother transactions and reduced wait times for customers.
- Increased sales by proactively engaging with customers and providing product recommendations.
Web Designer
Cosmetics and Fragrances
02.2021 - 03.2021
- Configured templates for clients to easily customize.
- Boosted client satisfaction by delivering visually appealing and intuitive web designs tailored to their specific needs.
- Increased online visitor engagement by incorporating interactive features like multimedia elements, animations, and call-to-action buttons.
- Developed graphic and image assets for both content and digital marketing efforts.
Education
No Degree - Finance And Banking
Dunarea De Jos
Galati, Romania 04.2001 -
Skills
Social media
Multitasking Abilities
Self motivation
Customer service
Assertiveness
Time management abilities
Problem-solving
Teamwork and collaboration
Attention to detail
Additional Information
Additional Information
• Available for full-time office work
• Flexible and quick learner
Interests
Timeline
Content Moderator
Genpact
09.2024 - Current
Sales Assistant Intern
Douglas
01.2024 - 02.2024
Web Designer
Cosmetics and Fragrances
02.2021 - 03.2021
No Degree - Finance And Banking
Dunarea De Jos
04.2001 -
Languages
English
Limited Working
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Romanian
Native or Bilingual