Olga Ramona Makai
DEVOPS
Sibiu,SB
Summary
Critical thinking DevOps Engineer with extensive understanding of high availability architecture and concepts. Purpose-driven professional with capacity to be strong team player plus work effectively independently.
Overview
18
18
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
DEVOPS
Alphacomm
Sibiu, Sibiu
09.2021 - Current
- Co-architecture migration and new infrastructure into AWS of the existing services on-prem
- Improvement and migration towards AWS services in order to decrease operational costs of the existing services
- Developed Terraform code in AWS to automate infrastructure provisioning, ensuring scalability and efficient deployment processes.
- Integrated Bitbucket CICD with AWS, optimizing continuous integration and deployment pipelines for faster software delivery.
- Enhanced Ansible CI flow for improved automation and configuration management.
- Provided support in Production Environment DC for Windows and Linux systems, ensuring smooth operations and minimal downtime.
- Implemented monitoring system and alerts using NagiosXi, Cloudwatch, and NetXMS.
- Executed technical network support and integrations, enhancing connectivity and performance.
- Collaborated with SecTeam on SecOps tasks in AWS, ensuring effective security practices and compliance measures.
- Utilized technologies such as MySQL, MicrosoftSQL, Docker, ECS, IIS, SNS, Cloudwatch, Office365, and Azure.
- Evaluated emerging technologies for their potential benefits in improving the overall operation of the DevOps pipeline.
Technical Operations Support
Mi-Pay
09.2011 - 09.2021
- Analyzed Live Application Support Incidents, accurately documenting and resolving issues within SQL Server databases, ASP .NET 4.0 web sites (C#), Payments platform application (Postilion), and Postilion Realtime payment switch.
- Managed incidents through to closure, ensuring follow-ups were completed and reported back to stakeholders.
- Utilized investigation and resolution skills to proactively offer potential solutions for risks and issues.
- Brought attention to service level risks and issues, maintaining incident issue and risks logs.
- Coordinated and controlled activities, including incident preparation and management.
- Proficient in Microsoft SQL Server, Windows Server, IIS server, AD/DC/DNS, and Microsoft Office 365.
Software Tester
Mi-Pay
Sibiu, Sibiu
03.2010 - 09.2011
- Proficient in designing comprehensive test cases and executing them to ensure the quality and functionality of software products.
- Extensively involved in conducting Functional, System, and Regression testing to identify and resolve issues promptly.
- Reviewed test cases and scripts authored by team members, actively participating in team reviews to enhance overall testing processes.
- Skilled in identifying, analyzing, and documenting software bugs and inconsistencies with requirements and design specifications.
- Collaborated closely with product development teams to establish acceptance criteria and performance standards for new products.
- Response time within the agreed SLA for P0-P4 issues
Technical Support Engineer
SIVECO ROMANIA SA
Bucharest, Bucuresti
08.2008 - 03.2010
- Work closely with end users of the application developed and get sign off papers on functionalities. Led the successful implementation of a comprehensive integrated system for a health insurance company in Romania, streamlining
operations and enhancing efficiency - Managed and assigned tasks to the implementation team, ensuring timely delivery of project milestones.
- Prepared detailed production activity reports and delivered weekly status presentations to stakeholders, showcasing project progress
and key achievements. - Provided technical support to end users, resolving issues promptly and ensuring smooth system functionality.
- Collaborated with cross-functional teams to evaluate and address product and application defects reported by customers, driving
continuous improvement initiatives. - Proactively monitored and corrected software defects, ensuring system stability and optimal performance
Testing Engineer
SIVECO Romania
12.2007 - 03.2010
- Design and execute comprehensive test cases for Functional, System, and Regression testing, ensuring thorough coverage and accuracy in identifying software bugs and inconsistencies with requirements.
- Collaborate with team members to review and enhance test cases and scripts, actively participating in team reviews to drive quality improvements.
- Partner with product development team to establish acceptance criteria and performance standards for new products, contributing to overall product quality.
- Utilize Automation Testing Tools such as HP Mercury QTP to streamline testing processes and enhance efficiency.
- Analyze, report, and communicate test results effectively, documenting and validating resolution of identified defects to ensure product quality and reliability.
Backup SL
Siveco
11.2007 - 07.2008
- Led the successful implementation of a comprehensive integrated system for a health insurance company in Romania, streamlining operations and enhancing efficiency.
- Managed and assigned tasks to the implementation team, ensuring timely delivery of project milestones.
- Prepared detailed production activity reports and delivered weekly status presentations to stakeholders, showcasing project progress and key achievements.
- Provided technical support to end users, resolving issues promptly and ensuring smooth system functionality.
- Collaborated with cross-functional teams to evaluate and address product and application defects reported by customers, driving continuous improvement initiatives.
- Proactively monitored and corrected software defects, ensuring system stability and optimal performance.
Data Operator
AS Computer RO
11.2007 - 07.2008
- Uploaded paper data into newly created system.
- Provided support for users to locate their data efficiently.
- Ensured accurate and timely data entry.
- Maintained confidentiality and security of sensitive information.
- Demonstrated strong attention to detail and organizational skills.
- Adapted quickly to new systems and technologies.
- Received positive feedback from users for excellent service and support.
Education
Mathematics - Mathematics
Univesitatea "Lucian Blaga"
Sibiu, SB 01.2007 - 01.2011
Computer Science - Computer Science
Universitatea "Lucian Blaga" Sibiu
Sibiu, SB 01.2006 - 01.2011
Skills
AWS infrastructure planning and implementing
Technical content creation
Solutions for information systems
Database administration
Friendly, positive attitude
Teamwork and collaboration
Problem-solving
Organization and time management
Job Type Preferences
Telekom, e-commece, digital goods, online payments
Personal Information
- Age: 36
- Gender: Female
Certification
[AWS SA-CO03] Training - [march 2025]
Timeline
[AWS SA-CO03] Training - [march 2025]
03-2025
[ISTQB] Certified- [march 2016]
03-2025
DEVOPS
Alphacomm
09.2021 - Current
[AWS SA-CO02] Certified- [nov 2020]
11-2020
[MCSA ] Certified- [nov 2016]
11-2016
Technical Operations Support
Mi-Pay
09.2011 - 09.2021
Software Tester
Mi-Pay
03.2010 - 09.2011
Technical Support Engineer
SIVECO ROMANIA SA
08.2008 - 03.2010
Testing Engineer
SIVECO Romania
12.2007 - 03.2010
Backup SL
Siveco
11.2007 - 07.2008
Data Operator
AS Computer RO
11.2007 - 07.2008
Mathematics - Mathematics
Univesitatea "Lucian Blaga"
01.2007 - 01.2011
Computer Science - Computer Science
Universitatea "Lucian Blaga" Sibiu
01.2006 - 01.2011
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