Orsolya Fejér
Team Leader
Cluj-Napoca,Cluj
Summary
Hardworking Team Leader with experience in Customer Care environments. Knowledgeable in analysis, implementation and corrective planning. Engaging and motivational supervisor skilled at training, coaching and developing high-performing employees.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Senior Team Leader
Fsp Global
Cluj-Napoca, Cluj
04.2016 - Current
- Set clear team goals and delegated tasks and set deadlines.
- Discovered training needs and provided coaching.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company
- Helping team members to reach the required KPIs
Education
Highschool Degree - Foreign Languages And Literatures
Theological Highschool
Cluj-Napoca 09.2007 - 06.2011
Student - Pedagogy
Babes-Bolyai University
Cluj-Napoca 10.2011 - 05.2013
Skills
Delegation
undefinedTimeline
Senior Team Leader
Fsp Global
04.2016 - Current
Student - Pedagogy
Babes-Bolyai University
10.2011 - 05.2013
Highschool Degree - Foreign Languages And Literatures
Theological Highschool
09.2007 - 06.2011
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