Paraschiva Paula STAICU
Cabin Crew Training Coordinator
Bucharest
Summary
Experienced with maintaining security protocols and procedures. Utilizes surveillance tools and techniques to monitor premises effectively.
Knowledge of threat assessment and emergency response, ensuring safe environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
Work History
Security Agent for Israeli Airline
El Al Airlines
04.2023 - 07.2023
- Team coordinating to ensure the smooth processing of the passengers traveling with the Israeli airline.
- Knowledge of threat assessment and emergency response, ensuring safe environment.
- Maintained a safe environment for staff and customers through proactive surveillance of potential threats.
- Collaborated with local law enforcement agencies during airport procedures and emergency situations for efficient response.
- Provided excellent customer service while maintaining vigilance for suspicious behavior or activities within the premises.
- Operated handheld metal detector and other surveillance devices to screen individuals and their baggage's.
- Enforced security policies and removed unauthorized individuals from premises to maintain safe environment.
Office Supervisor Administrative Tasks
Legend Airlines
08.2025 - 11.2025
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Managed daily schedules, appointments, and meetings for upper-level executives to ensure optimal time management.
- Maintained a clean, organized, and professional office environment to support maximum productivity.
Cabin Crew Training Coordinator
Legend Airlines
07.2024 - 07.2025
- Preparing the cabin crew training plans for all Cabin Crew employees, with the Cabin Crew Training manager.
- Follow up the training progress and check training completion or additional training necessity.
- Coordinate and follow up the training process with the crew planning and updating their documentation accurately in the electronic files and planning system.
Office Supervisor Payroll Duties
Legend Airlines
06.2023 - 06.2024
- Calculating daily per diem, block hours, expense account calculations.
- Maintained payroll information by calculating, collecting, and entering data.
- Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
- Reduced errors in payroll calculations through thorough review and reconciliation procedures.
- Provided excellent customer service to employees by addressing inquiries and resolving issues related to their paychecks or leave balances.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Collaborated with HR to resolve discrepancies and process updates related to employee benefits, deductions, and personal information changes.
Agent Supervisor for International Handling Company
EL-AL Aviation Romania
04.2023 - 07.2023
- Ticketing agent, check-in agent, customer service, team coordination, daily activity reports and monetary registration.
- Aviation
Agent Supervisor for International Air Transport
S.C. Menzies Aviation S.A.
11.2022 - 03.2023
- Ticketing, customer service, team coordination, promotion campaigns, daily activity reports and monetary registration.
- Air Transport
- Prepared necessary reports on daily check-in activities, supporting management in identifying areas for improvement.
- Verified passport and visa validity for international flights, adhering to strict immigration requirements and regulations.
- Managed challenging situations professionally, deescalating conflicts and finding appropriate resolutions.
- Collaborated with team members to maintain high-quality service standards during peak travel times.
- Ensured accurate flight information was communicated to passengers, minimizing confusion and delays.
- Facilitated smooth boarding processes by guiding passengers towards designated gates efficiently.
- Monitored flight schedules closely, providing timely updates to passengers regarding potential delays or cancellations.
Agent Supervisor for International Air Transport
S.C. Blue Air – AVIATION S.R.L., Bucharest
04.2007 - 09.2022
- Ticketing, customer service, team coordination, promotion campaigns, daily activity reports and monetary registration.
- Air Transport
Commercial Assistant
McDonald Romania, Bucharest
10.2000 - 04.2007
- Selling, customer service, teamwork, products advertising and promo campaigns, daily activity reports, professional skills improvement, inventory and stocks, monetary.
- Fast-Food
- Streamlined order processing by coordinating with various departments to ensure timely delivery of goods.
- Increased sales revenue through extensive and effective sales strategies.
Education
Associate in Electronics Engineering Technology - Business And Administration
S.C. Blue Air – Airline Management Solutions S.R.L., Bucharest
Bucharest, Romania 04.2001 -
Airline Customer Care - Aviation Management
IATA Training & Development Institute
Bucharest, Romania07.2007
Food Safety and Hygiene Course - Food And Nutrition
McDonald’s Corporation Romania
Bucharest, Romania05.2001
PC and network operator - Computer And Information Systems
Labour And Social Services Ministry, Bucharest
Bucharest, Romania03.1998
English language advanced skills - Foreign Languages Education
Labour And Social Services Ministry, Bucharest
Bucharest, Romania09.1997
Skills
- Mother tongue(s): Romanian
- English: Understanding - Listening: Advanced, Reading: Advanced; Speaking - Spoken interaction: Advanced, Spoken production: Advanced; Writing: Advanced
- Spanish: Understanding - Listening: Advanced, Reading: Advanced; Speaking - Spoken interaction: Independent, Spoken production: Independent; Writing: Basic
- Italian: Understanding - Listening: Independent, Reading: Independent; Speaking - Spoken interaction: Independent, Spoken production: Basic; Writing: Basic
- Social skills and other competences: Open for flexible schedule, Team working oriented and with a dynamic attitude, Sales, negotiation and planning skills for different kinds of projects, With initiative, imagination and organizing skills, Positive attitude, pleasant presence, very good communication
- Computer using competence: Microsoft Windows 7, Microsoft Office and Mail, Internet browsing, SkySpeed - for air booking and ticketing, Navitaire passenger check-in formalities and ground operation facilities,
- Driving license: B category, since 2005
- Problem-solving abilities
- Customer service
- Keen observer
- Teamwork and collaboration
Interests
Travelling because I like to discover new places and to get to know different cultures, Reading because it's relaxing and it also improves my knowledge about everything, Leisure with my family because family is the environment where I feel free and where we can take advantage of beautiful moments together after a job day or any other activities
Timeline
Office Supervisor Administrative Tasks
Legend Airlines
08.2025 - 11.2025
Cabin Crew Training Coordinator
Legend Airlines
07.2024 - 07.2025
Office Supervisor Payroll Duties
Legend Airlines
06.2023 - 06.2024
Security Agent for Israeli Airline
El Al Airlines
04.2023 - 07.2023
Agent Supervisor for International Handling Company
EL-AL Aviation Romania
04.2023 - 07.2023
Agent Supervisor for International Air Transport
S.C. Menzies Aviation S.A.
11.2022 - 03.2023
Agent Supervisor for International Air Transport
S.C. Blue Air – AVIATION S.R.L., Bucharest
04.2007 - 09.2022
Associate in Electronics Engineering Technology - Business And Administration
S.C. Blue Air – Airline Management Solutions S.R.L., Bucharest
04.2001 -
Commercial Assistant
McDonald Romania, Bucharest
10.2000 - 04.2007
Airline Customer Care - Aviation Management
IATA Training & Development Institute
Food Safety and Hygiene Course - Food And Nutrition
McDonald’s Corporation Romania
PC and network operator - Computer And Information Systems
Labour And Social Services Ministry, Bucharest
English language advanced skills - Foreign Languages Education
Labour And Social Services Ministry, Bucharest