Pomîrleanu Alexandra-Vasilica

• Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Prospecting new Leads creating a database using tools such as "LinkedIn Sales Navigator" or "www.listafirme.ro"
• Creating a Project Plan staring from the Prospect (client request) to signed offer (Closed Won) containing 3rd Party cost with a 50% markup. Third party cost was represented by a hardware part I founded in the aftermarket and I negotiated for its price and waranty.

• Supervising and improving Business Analysis processes such as releasing Lien Waivers for equipment and product and creating Manual Invoices in accordance to business needs – maintaining a focus on staying SOX compliant;
• Achieve agreements thru negotiating strategies with other Departments to create a smother process flow;
• Ensuring a faster and more efficient problem-solving strategy by analyzing the escalations from Business Analysts slashing backlogs by 90%;
• Improved business response rate thru team member training with a focus on being more accurate and timely efficient;
• Creating trackers for a better organization of the Team’s Processes
• Solving any potential work interference by holding weekly 1-0-1s with each team member making sure that everybody is aligned to the company’s OKRs

• Improving AR process for the largest distributions on NA overseing the order-to-cash process
• Creating a strong internal relationship between Finance and Sales side - slashed AR overdue by 80% within the first 6 months
• Collaborating with Higher Management in order to improve or change specific malfunctioned practices
• Hosting recurring meetings between internal key people in order to efficiently solve problems
• Weekly meetings with vendors where we work together on each problematic invoice/ debit gathering the right documentation in order to conclude the best resolution
• Negotiate payment plans and approve settlements
• Collaborate with Collection Lead and initiate debt write off and offsets;

• Daily maintenance consisted in investigating historical data for each debt or bill with a focus on reducing the overdue balance
• Working alongside to Order Management in order to create functional and simplified review-and-credit processes for different types of weekly deductions
• Making sure that Vertiv receives payments in a timely manner
• Creating Payment Application Requests with a focus on correcting the deduction discrepancies – mainly deductions taken in advance
• AP and AR statements should have mirrored each other despite the possible ERPs functionality limitation discrepancies or accounting practices;
• Creating and maintaining a close relationship with other internal departments such as Sales, Tax, Accounts Payable or
• Higher Management in order to reshuffle and organize work in a more efficient manner
• Constantly communicating with the vendors regarding internal changes/ delays/documentation updates
• Coordinate with team members to resolve all cash application issues;
• Keeping accurate records of the structural work performed and reporting when required.

• Creating a strong business alliance between the Outside Sales Representatives Offices while Managing a Portfolio containing all North America's Outside Sales;
• Negotiating payment commitments and following up on them
• Sending monthly statements, Identifying and correcting unapplied cash;
• Processing Credit Card Payments;
• Processing Refunds;
• Monitoring invoices and calling for payment - creating payment plans if necessary;
• Taking inbound calls and assisting costumes –
• Creating Pre-Payment Application Excels for payments received on Purchase Orders with a 2% discount;

• Centrul pentru Studiul Democratiei, Cluj
• We were engaged in the supervision of the election process
• We were supervised by an International Electoral Observer that guided us along the process
• I was part of a team of Electoral Observers delegated to check the pooling stations across Cluj County aria
• I am looking forward towards new challenges

Managing a portfolio of B2C clients making sure that their invoices are paid within the agreed payment terms

• Strengthen the relationship with Philip Morris long-time customers
• I managed to attract new potential customers using campaign tools and comunication skills.

• Data collection for various companies

I am currently attending a college extension year to complete my bachelor degree.