SQL
Radu Chitu
IT Business Development Director
Bucharest,B
Summary
Dynamic IT leader with a proven track record at Cars2click, driving product innovation and development in the automotive sector. Expert in data analytics frameworks and Azure infrastructure, adept at fostering team collaboration and delivering enterprise-level SaaS solutions. Demonstrated excellence in cybersecurity and agile project management, enhancing product quality and operational efficiency.
Overview
18
18
years of professional experience
12
12
years of post-secondary education
Work History
IT Business Development Director
Cars2click
05.2020 - Current
- Lead IT department and product development process
- Product Owner for internal and external project
- Build architecture for data processing for Machine Learning price prediction for automotive sector
- Product development with customers : understand use cases with customer, create wireframes and process flow, collaborate with UX to define final design of products, create full specification of products, collaborate with DEV team for architectural design of systems required, validate with QA and customer in staging environment
- Responsible for cybersecurity for the SaaS solutions -> implemented inside the company the Cybersecurity Asset Management (policies, assets management (MDM), secure configuration of assets, detection process and centralized logging system, switch left development, etc
- Acted as scrum master in agile environment, keeping team engaged, focused, and passionate
- Business Opportunity Analysis - Find opportunities and develop supporting materials with quantitative and qualitative-driven insights, advocating for creative and innovative solutions to varies products.
- Data Analytics Initiatives - analyze dataset (relational or non relational databases) in order to increase accuracy or develop other products.
- Build enterprise level SaaS solution for Hertz (Asset management) to manage entire fleet lifecycle (acquisition management, analyze fleet value, sales integration with other platforms, sales performance analysis on disposal, etc
- Build enterprise level SaaS solution for Polestar to analyze residual values of entire fleet of internal cars. Integrated with online B2C sales platform to propose best selling price and strategy
- Build enterprise level exchange platform (evaluate, buy and resale cars from private individuals and sell to dealers
- Negotiated and closed long-term agreements with new clients in assigned territory
- Performed client research and identified opportunities for account growth, account penetration and market expansion
- Completed and submitted monthly and yearly reports to support executive decision making
- Collaborated with sales and marketing departments to support client acquisition
- Established clear performance metrics for Development team that encouraged accountability and fostered results-oriented work environment
- Implemented data-driven decision-making practices, enabling informed adjustments to business strategy as needed
IT & Operation Manager
Drive 2U
01.2019 - 05.2020
- Product owner for rental and CRM application used in all car rental stations in Romania
- Product owner the company's presentation website and online booking
- Developed with dev team online booking, fleet management and reporting system to manage rental process (define uses cases, create wireframes, validate design and approve release of product)
- Create paperless process in rental operations in Romania (from booking cars, checkout with ID recognition and damage appraisal, check in the car and automatically invoice extras for rental contract)
- Build process for internal reporting systems and integrate with Group's invoicing systems
- Integration with various international booking brokers (Rental car.com, Zuzuche.net, etc)
- Integration with various online payments system (for fast and reliable charge of either rental contract, prepayments or extras)
Group Supervisor
Automobile Bavaria
04.2015 - 01.2019
- Product owner for BPM application for managing insurance claims (system was build to manage entire lifecycle of insurance claims: creating claim, add required documents, monitor repair estimates and deliveries with integration with DMS system and monitor payment from Insurance Company)
- Managed to reduce non paid claims by 30% and reduced lead time with over 25 days
- Implemented centralized call center for entire group and linked with internal CRM systems (appointment creation, customer feedback analysis
- Managed to reduce appointment lead time by over 7 days. Increased NPM score by 10%
- Developed integration between internal CRM system and BMW systems
- Analyze data for after sales monthly results, KPI etc using Qlik view
- Created DWH to gather and store data from various internal and external system to be able to build reports for business
Product Manager
Group Renault
01.2007 - 04.2015
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Coordinated project planning and execution with team members and team leads
- Identify opportunities for development
- Analyze market trends, competition, and determine the best strategy for products
- Promote the products under a set budget and to supervise costs and maximize investments
- Work transversally with dealers, insurance companies, local authorities
- Transpose development opportunities / improvement in product specifications
Education
Master - Management
Academia De Studii Economice
Bucharest, Romania 09.2009 - 06.2011
Bachelor Degreee - Automotive Engineering Technology
Universitatea Politehnica
Bucharest, Romania 09.2001 - 06.2006
High School Diploma -
Colegiu Gheorghe Munteanu Murgoci
Braila 09.1994 - 06.2000
Skills
Data analytic frameworks (Pandas), Machine Learning platforms (Azure ML Data Studio)
Data processing : SQL, no SQL using various IDE (ex Studio 3T), Big Data analysis (Snowflake and Synapse), ETL process (Azure Data Factory)
Data representation (Qlik sense, CUBE JS etc
Azure infrastructure (deployment of various services VM, web apps, Front Door, Sentinel etc)
Create the build CI/CD pipelines using Azure dev-ops
Software
MongoDB
ML studio
Data Factory
Python
Languages
Romanian
Native language
English
Proficient
C2
French
Advanced
C1
Timeline
IT Business Development Director
Cars2click
05.2020 - Current
IT & Operation Manager
Drive 2U
01.2019 - 05.2020
Group Supervisor
Automobile Bavaria
04.2015 - 01.2019
Master - Management
Academia De Studii Economice
09.2009 - 06.2011
Product Manager
Group Renault
01.2007 - 04.2015
Bachelor Degreee - Automotive Engineering Technology
Universitatea Politehnica
09.2001 - 06.2006
High School Diploma -
Colegiu Gheorghe Munteanu Murgoci
09.1994 - 06.2000
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