Retail Sales Consultant
Direct Client Services - Carturesti
Sibiu, Sibiu
11.2024 - 01.2025
- Processed returns and exchanges, adhering strictly to company policies.
- Maintained cleanliness of store, contributing towards a pleasant shopping environment.
- Collaborated with team members to achieve collective sales goals.
- Utilised POS systems efficiently for quick checkouts and reduced waiting times for customers.
- Resolved customer queries effectively, ensuring satisfaction and retention.
- Handled cash transactions accurately whilst maintaining a balanced till.
- Assisted customers in selecting books, including foreign-language and translated works, demonstrating strong linguistic and cultural awareness.
- Engaged with literary content daily, deepening knowledge of translation styles and publishing industry trends.
- Helped international customers by offering guidance in English and German, ensuring smooth interactions and understanding.
- Provided recommendations and summaries of books across various genres, refining communication and adaptation skills.
