RALUCA POPESCU
Lead Business Analyst
Timișoara,TM
Summary
Dynamic and results-oriented professional with a strong background in business analysis and product management. With extensive experience in leading cross-functional teams and implementing strategic initiatives, excel in driving project success through effective communication, meticulous planning, and stakeholder collaboration!
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Lead Business Analyst
Amdaris
11.2021 - Current
- Led product development and management across various stages, including initial concept, feature development, and deployment
- Aligned product development strategies with overarching business goals, ensuring that product initiatives supported company's long-term objectives
- Improved business direction by prioritizing customers and implementing changes based on collected feedback
- Worked closely with diverse stakeholder groups, including product owners, portfolio managers, editorial teams, and business stakeholders, to understand requirements and align strategies
- Identified inefficiencies in existing workflows and implemented solutions to streamline processes, resulting in improved productivity and cost savings
- Guided stakeholders through change management processes, advocating for adoption of new tools and processes to drive organizational efficiency and effectiveness
- Established feedback systems and processes to collect user feedback, analyzed feedback data, and facilitated timely resolution of issues, fostering continuous improvement
- Effectively communicated complex technical concepts and project updates to stakeholders at all levels, fostering transparency and alignment throughout project lifecycle
- Played instrumental role in fostering robust Business Analysis community of 27 professionals within Amdaris
- Improved data-driven decision-making by developing comprehensive reporting tools and dashboards for key performance indicators
- Proficient in overseeing project coordination among Business Analysts and Senior BAs, establishing standards, methodologies, and tools to ensure consistency and collaboration across multiple projects.
- Skilled in identifying opportunities to involve additional BAs, collaborating with delivery teams and client partners to enhance project outcomes through strategic resource allocation and expanded expertise.
Product Manager
Toluna
09.2020 - 03.2021
- Led the implementation of a Single Sign-On (SSO) solution with Identity Providers (IDPs) for the Toluna Start project, streamlining user authentication and enhancing user experience
- Conducted in-depth interviews with key business users to gather comprehensive information on business processes and user requirements, ensuring a thorough understanding of the needs and pain points
- Developed innovative solutions and alternatives to address business problems, leveraging my expertise in product management and industry best practices
- Documented detailed product requirements, capturing all necessary information to guide the development and implementation process effectively
- Collaborated closely with the development and quality assurance teams, ensuring seamless coordination and alignment throughout the project lifecycle
- Fostered effective communication and collaboration between cross-functional teams, facilitating the successful delivery of high-quality products
- Maintained clear and concise documentation, enabling easy comprehension and knowledge transfer among team members.
Technical Product Manager
Atoss
04.2016 - 09.2020
- Collaborated closely with the backend team to successfully establish integrations with Atoss clients, improving overall product functionality and customer satisfaction
- Performed thorough functional testing of the software, meticulously validating expected results and identifying and resolving any issues or bugs
- Worked on the migration of several applications into a new platform
- Conducting analysis, planning, requirements gathering, and logical design of the product.
Customer Portal Administrator
Hella
08.2013 - 04.2016
- Creating the connection between Hella and Customers (Honeywell, BMW, VW, Renault, Scania, Mazda, Nissan)
- User-Administration in Customer Portals
- Detailed Analysis and Documentation of Customer Portals
- Processing notes workflows – requests of applications for user
- Support for internal customers
- Developing documentations regarding Customer Portals
- Training + workshops to/for users internal and external.
Project Manager
Alcatel Lucent
12.2011 - 08.2013
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Successfully coordinated and managed database/tool related projects, ensuring seamless execution and timely delivery of project milestones
- Developed and maintained comprehensive process and tool documentation, facilitating efficient project management and knowledge transfer within the team
- Implemented effective reporting mechanisms to track project progress and activities, ensuring transparency and accountability
- Provided user support and managed tickets, promptly addressing and resolving issues to minimize downtime and maximize productivity
- Maintained and updated project documentation, ensuring accuracy and completeness of information for future reference
- Proactively identified areas for improvement and created enhancement requests, driving continuous process optimization and efficiency
- Fostered effective communication and collaboration with stakeholders, ensuring alignment of project objectives and successful outcomes.
Education
Bachelor's - Faculty of Transport and Production Management
Polytechnic University
Timișoara, TM 06.2009 - 05.2013
Skills
Leadership
undefinedCertification
Web Developer Basics by Eta2U, 06/2012, 12/2012
Certificates
Leadership: How to Influence, Inspire and Impact as a Leader (by Udemy, date of completion Feb 2, 2024)
AI for Product Management Course (by Pendo, date of completion Jan 28, 2024)
Business Strategy Execution-Agile Organization System Design (by Lawrence M. Miller, Institute for Leadership Excellence, date of completion Feb 20, 2024)
Product Strategy (by Product School, date of completion Jan 2, 2024)
Web Developer Basics (by Eta2U, date of completion June 6, 2012)
Timeline
Lead Business Analyst
Amdaris
11.2021 - Current
Product Manager
Toluna
09.2020 - 03.2021
Technical Product Manager
Atoss
04.2016 - 09.2020
Customer Portal Administrator
Hella
08.2013 - 04.2016
Project Manager
Alcatel Lucent
12.2011 - 08.2013
Bachelor's - Faculty of Transport and Production Management
Polytechnic University
06.2009 - 05.2013
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