Raluca Voicu

• Created optimised workflows using AI to adapt and improve operational requirements.
• Improved process efficiency by applying technology across business fields.
• Recognised recurring issues, analysed information, and facilitated resolution by providing actionable solutions.
• Collaborated with team members to achieve target results.
• Maintained clean, safe working environments to eliminate accident risks.

• I owned some backend development work within a cross-skilled dynamic team supporting customer needs, mostly worked with Java language, SQL for databases and understanding the workflow and lifecycles of the product.

• Joined daily stand-ups and sprint planning to organise team delivery.
• Reviewed code changes to maintain high-quality development standards.
• Integrated APIs connecting applications with third-party services for added functionality.
• Recorded release and fix details for strong traceability across software changes.
• Continued learning to stay current with programming languages and tools.
• Attended workshops and conferences to strengthen skills via the tech community.
• Handled database tasks, including schema design and query optimisation.

• Analysed information, identified issues, and suggested practical solutions for problems.
• Resolved customer queries using clear communication and step-by-step solutions.
• Strengthened working relationships through team-building activities with colleagues.
• Prepared written documents and reports for internal and external use.
• Developed meeting communications and shared information for upcoming discussions.
• Promoted safe working by applying regulatory standards and guidelines.
• Built strong knowledge of industry trends to improve processes.

I managed supplier relationships, monitored consumable product flow across logistics operations and deliverables and so I expanded our customer base.

I have retained existing clients and attracted new customers through promoted service offerings.

• Checked permissions and verified related connections as per project's requirements.
• Completed data verification and processing for required project inputs.
• Collected and processed texts from German documents on inheritance matters, for example.