Raluca Florentina Vasiloiu

IBM Romania

Brasov , BV

01.2016 - Current

Managed IT infrastructure for financial and non-financial applications, ensuring high availability, security, and performance.
Administered various systems, including Windows and Linux servers, optimizing performance and troubleshooting issues to maintain smooth operations.
Certified in Oracle Cloud Infrastructure Foundations and Azure Cloud Fundamentals
Collaborated with cross-functional teams to implement infrastructure upgrades, migrations, and disaster recovery plans.
Utilized automation tools and scripting to streamline processes, reducing downtime and improving efficiency.
Provided technical support and guidance, conducting training sessions for junior staff and end-users.
Security Enhancements: Introduced advanced security protocols and regular audits, significantly decreasing security vulnerabilities and enhancing compliance with industry standards.
Client Satisfaction: Consistently received positive feedback from clients for providing timely and effective resolutions.
Enhanced System Uptime: Successfully maintained a 99.9% uptime for critical financial and non-financial applications, ensuring continuous and reliable service for clients.
Automation Initiatives: Developed and deployed automation scripts that reduced manual intervention with significant percentage, enhancing operational efficiency and minimizing human error.

Summary