Summary
Work History
Education
Skills
Programming Languages
Certification
Languages
Timeline
Hi, I’m

Ramona Maria Vînturiș

Bucharest,Romania
Ramona Maria Vînturiș

Summary

Very sociable and communicative. Adept at making critical decisions and managing deadlines. Trained to work on different hardware and software errors. Good at tracing root causes and correcting errors. Detail-oriented team player with strong organizational skills.

Work History

Intive
Bucharest, Romania

Network Automation Engineer
10.2022 - Current

Job overview

•Recommended network improvements based on thorough assessments.
• Documented optimal diagnosis and resolution of faults to guide future processes.
• Recorded network enhancements, modifications and maintenance in technical documentation.
• Discussed requirements and processes with project managers and developers.
• Met with quality assurance, developers and project managers to assess scope and sequence of project.
• Supported facility and process equipment engineering and design, integration and validation.
• Maintained, debugged and optimized automation programs.

Luxoft
Bucharest, Romania

Technical Support Engineer
05.2021 - 10.2022

Job overview

  • Asked customers targeted questions throughout troubleshooting to determine smart solutions.
  • Provided clear and concise step-by-step technical support.
  • Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
  • Provided effective system upgrades and support.
  • Conducted training sessions with customers to demonstrate software updates, new systems and hardware.

Trans Sped
Bucharest, Romania

Technical Support Specialist
06.2020 - 09.2020

Job overview

  • Used communication skills to explain complex technical concepts to non-technical service users.
  • Attended emergency call-outs at short notice to provide tech support or fix software, systems or device malfunctions.
  • Provided customer care, resolving technical concerns accurately and efficiently within agreed timeframes.
  • Communicated technical information to non-technical audiences through easy-to-follow presentations, explanations or demonstrations.
  • Used listening skills to obtain and note all information of customer issues, helping to solve problems more effectively.

IBM Romania
Bucharest, Romania

Data Analyst Intern
06.2019 - 09.2019

Job overview

  • Adapted workflow to meet need business needs.
  • Synthesized large datasets into actionable insights, elevating decision-making.
  • Resolved data quality problems and troubleshot data issues.
  • Analyzed work practices to recommend improvement action.

Education

POLITEHNICA University of Bucharest
Bucharest

Bachelor of Engineering from Electronics, Telecommunications and Information Technology
2022

Skills

  • Technical issues analysis
  • Forecasting and Planning
  • Data analysis
  • Strategic planning
  • Software diagnosis
  • Technical documents comprehension
  • Troubleshooting
  • Communication skills
  • Time management
  • Team player

Programming Languages

  • Python
  • SQL
  • C++
  • Linux

Certification

  • Business Analysis @readyforit.eu

Gained a deep understanding of requirements gathering, process mapping, and stakeholder management.

Worked closely with stakeholders to identify business needs, analyze data, and recommend solutions that align with organizational goals.

Created and project documentation, such as business requirements, process flows, use cases, and test plans.

Provided regular project updates to stakeholders, including progress reports and risk assessments.

Tested and validated solutions to ensure they meet business requirements and are user-friendly.


Used: Agile and Scrum Methodologies , Entity-relationship diagrams (ERD), SQL, Jira, Confluence, Power BI, Unified Modeling Language (UML)


Overall, the course required me to use critical thinking and problem-solving skills, as well as strong communication and collaboration abilities.


  • Juniper JNCIA Certification

Networking fundamentals: This includes knowledge of networking concepts such as OSI model, TCP/IP protocol suite, LANs, WANs, and IP addressing.

Junos OS fundamentals: This includes knowledge of Junos OS architecture, configuration, operation, and management, including network interfaces, routing protocols, and security policies.

Routing concepts: This includes knowledge of routing protocols such as OSPF and RIP, as well as basic routing policies, route filtering, and redistribution.

Switching concepts: This includes knowledge of layer 2 switching, VLANs, trunking, and Spanning Tree Protocol (STP).

Security concepts: This includes knowledge of firewall filters, Network Address Translation (NAT), and basic IPsec VPNs.

Troubleshooting: This includes knowledge of basic troubleshooting methodologies and techniques, including the Junos OS command-line interface (CLI), logs, and traceoptions.


  • Juniper JNCIS Certification

Advanced routing concepts: This includes knowledge of routing protocols such as OSPF, BGP, and RIP, as well as advanced routing policies, route filtering, and redistribution.

Switching concepts: This includes knowledge of layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), and Link Aggregation Control Protocol (LACP).

Junos OS fundamentals: This includes knowledge of Junos OS architecture, configuration, operation, and management, including network interfaces, routing protocols, and security policies.

Security concepts: This includes knowledge of firewall filters, NAT, IPsec VPNs, SSL VPNs, and intrusion detection and prevention.

High availability concepts: This includes knowledge of redundant and virtual chassis configurations, graceful Routing Engine switchover (GRES), and nonstop active routing (NSR).

Troubleshooting: This includes knowledge of troubleshooting methodologies, tools, and techniques, including the Junos OS command-line interface (CLI), logs, and traceoptions.

Overall, the JNCIS certification program is designed to provide individuals with a deep understanding of Juniper Networks products and technologies, as well as the ability to design, configure, and troubleshoot complex networks.


  • Cisco CCNA1 Certification
  • Cisco CCNA2 Certification

Languages

Romanian
First Language
English
Advanced
C1
German
Intermediate
B1
Spanish
Intermediate
B1

Timeline

Network Automation Engineer

Intive
10.2022 - Current

Technical Support Engineer

Luxoft
05.2021 - 10.2022

Technical Support Specialist

Trans Sped
06.2020 - 09.2020

Data Analyst Intern

IBM Romania
06.2019 - 09.2019

POLITEHNICA University of Bucharest

Bachelor of Engineering from Electronics, Telecommunications and Information Technology
Ramona Maria Vînturiș