Rares Costin
Specialist Forwarding
Dej
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
24
24
years of post-secondary education
1
1
Certification
Work History
Forwardin Specialist
Discordia Romania
07.2022 - Current
- Coordinating freight shipments, both by road and rail, ensuring that all operations are conducted in accordance with specific customer requirements and legal regulations
- Managing the documentation required for international freight transportation, including customs declarations, transport documents, and other legal formalities
- Efficient communication with customers, transport providers, and other stakeholders to ensure optimal coordination of all logistical aspects
- Resolving issues and managing delays in the transportation process to minimize the impact on customers and ensure timely delivery of goods.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
Financial Advisor
OVB ALLFINANZ ROMANIA BROKER DE ASIGURARE SRL
11.2023 - Current
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Collaborated with team members to streamline processes and improve overall client experience.
Sales Support
MiniCRM
03.2022 - 05.2022
- Identifying the needs of the people we come in contact with and presenting the benefits of the CRM system and if they fit "selling" the next call with Sales
Sales Executive
Wellcode
03.2021 - 03.2022
- Identifying the needs of the people we come in contact with and presenting the benefits of the mentoring program, selling the actual mentoring program to the people that are eligibile or a good fit (for it)
Bartender
Twist Events
01.2020 - 12.2023
- Offering bartender services during private events
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
Shop Assistant
Montecristo retail
8 2019 - 06.2020
- Advising customers in the store, offering additional products, collecting products at the cash register, arranging products, supplementing goods in the warehouse, labeling products.
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
Education
Bachelors - Mecatronics
Technical University of Cluj-Napoca
Cluj-Napoca, Romania 04.2001 - 04.2021
High School Diploma -
Theoretical High School "Ana Ipatescu"
Gherla, Romania 04.2015 - 04.2019
Skills
Time management
Communication skills
Work efficiently
Strong knowledge in the field
Problem-solving skills
Sales Management
Sales presentations
Sales abilities
Call handle
Objection handling
Speaking
Effective communication skills
Negociation
Empathy
Understanding customer needs
Teamwork skills
Customer Relationship Management Skills
Adaptability and flexibility
Resilience to Rejection
Languages
Romanian
Native language
English
Advanced
C1
Spanish
Beginner
A1
Training
BulletProof Training by Chaz Wolfe, 03/2021, 11/2021, An exceptionally useful training, I first learned how to identify a person's personality and how to approach them based on the personality that characterizes them. Secondly, I learned specifically how to identify the real needs of that person and how to empathize with them. When you put yourself in the shoes of the person you're speaking with, you understand their situation and their needs, making it much easier to help them from this perspective. And finally, I learned how to handle objections effectively.
Certification
Insurance and/or Reinsurance Broker
Timeline
Financial Advisor
OVB ALLFINANZ ROMANIA BROKER DE ASIGURARE SRL
11.2023 - Current
Insurance and/or Reinsurance Broker
11-2023
Forwardin Specialist
Discordia Romania
07.2022 - Current
Sales Support
MiniCRM
03.2022 - 05.2022
Sales Executive
Wellcode
03.2021 - 03.2022
Bartender
Twist Events
01.2020 - 12.2023
High School Diploma -
Theoretical High School "Ana Ipatescu"
04.2015 - 04.2019
Bachelors - Mecatronics
Technical University of Cluj-Napoca
04.2001 - 04.2021
Shop Assistant
Montecristo retail
8 2019 - 06.2020
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