Communicative person with a desire to learn as much as possible and looking to increase my experience in Computer Science or Automation departments and to improve my teamwork skills.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
Work History
Service Specialist
Emerson
2024.01 - Current
Cultivated strong relationships with clients through excellent communication skills and genuine concern for their needs, leading to increased client retention rates over time.
Reliability Solutions Proposal Engineer
Emerson
2023.01 - 2023.12
Enhanced proposal quality by streamlining processes and implementing best practices.
Prepared technical documentation by collaborating closely with engineering teams for accurate representation of product capabilities.
Plantweb Junior Proposal Engineer
Emerson
2021.10 - 2022.12
Customer Support Representative
SYKES Romania
7 2018 - 2021.10
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Balanced multiple priorities while maintaining a focus on excellent communication skills and attention to detail.
Education
Baccalaureate - Computer Science And Programming
National Computer Science College
Piatra Neamţ, Romania
2013.09 - 2017.05
Bachelor's Degree - Automation And Applied Informatics
Technical University of Cluj-Napoca
Cluj-Napoca, Romania
2017.10 - 2021.07
Master's Degree - Applied Informatics And Complex Systems Engineerin
Technical University of Cluj-Napoca
Cluj-Napoca
2021.10 - Current
Skills
Arduino
Volunteer Experience
Babysitter, 09/2014, 06/2016, I took care of a 1-year old girl, five days a week, after school.