Razvan dorofte
Regional Sales Manager
Constanța
Summary
Senior Sales & Retail Manager with over 20 years of experience leading high-performing teams in major companies such as eMAG and Vodafone. Proven expertise in P&L optimization, sales strategy, team development, and new store launches. Results-driven, hands-on leader with a strong ability to turn strategy into execution while coaching teams to achieve ambitious goals.
Overview
24
24
years of professional experience
5
5
Certifications
Work History
Regional Sales Manager
Emag
12.2022 - Current
- Leading over 130 employees across seven showrooms in eastern Romania (Constanța, Buzău, Ploiești, Galați, Bacău, Iași, Suceava).
- Increased sales and service volumes by 10% through process optimization and performance management.
- Managed budgeting and P&L by reducing costs, identifying new revenue sources, and streamlining expenses.
- Recruited regional managers, and implemented coaching and training programs for team development.
- Managed a team of 14 sales managers and consistently achieved high sales targets.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Area Sales Manager
Emag
09.2021 - 12.2022
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Leading over 80 employees across four showrooms in eastern Romania (Constanța, Buzău, Ploiești, Pitești).
- Increased sales and service volumes by 10% through process optimization and performance management.
- Managed budgeting and P&L by reducing costs, identifying new revenue sources, and streamlining expenses.
- Recruited retail managers and implemented coaching and training programs for team development.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Retail Manager
Emag
05.2019 - 09.2021
- Managed a 25 person team with 3 departments and 3 team leaders
- Increased showroom sales by 20% and improved profitability through P&L optimization.
- Established supplier partnerships for additional income.
- Implemented the TAZZ delivery project, boosting order volume.
- Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
Asistant Manager
Emag
01.2019 - 04.2019
- Managed a 22 person team (sales, business, and tech experts).
- Achieved a 10% increase in activations and a 5% growth in the customer base.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Retail Manager
Vodafone Romania
12.2014 - 08.2018
- Led regional projects for business activations and NPS improvement.
- Grew key KPIs: +50% in consumer sales, and +100% in business sales.
- Selected for Vodafone’s “ASM Successor Program” (12 out of 110 managers nationwide).
- Trained and developed new employees for ease of transition into team.
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
Data Expert
Vodafone Romania
09.2012 - 11.2014
- Led regional data product initiatives, increasing sales by 100%.
- Tripled the corporate client base through technical support and product consulting.
- Led training sessions and workshops to help colleagues stay abreast of the latest industry trends and best practices.
- Partnered with IT specialists to address infrastructure needs
Regional Director
Almaterm SRL
10.2004 - 08.2012
- Leading over 40 employees across three counties.
- Recruited managers, and implemented coaching and training programs for team development.
- Expanded the strategic client base and boosted regional sales by 30% annually.
- Increased volume across all branches by 25% annually.
Team Leader
Pizza Hut
10.2002 - 09.2004
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Oversaw daily restaurant operations: staff training, inventory, purchasing, and financial management.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Electrician
Energomontaj SA
05.2001 - 08.2002
- Supported automation of municipal water-capture systems.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
Education
Bachelor of Science - Accounting And Business IT
Spiru Haret University
Constanța, Romania 04.2001 -
Skills
Sales leadership
Business development and planning
Sales initiatives and techniques
Team building
Strategic planning
Competitive analysis
Negotiation and persuasion
Analytical thinking
Business administration
Sales coaching
Certification
Vision &Strategy
Timeline
Vision &Strategy
08-2024
Regional Sales Manager
Emag
12.2022 - Current
Area Sales Manager
Emag
09.2021 - 12.2022
Retail Manager
Emag
05.2019 - 09.2021
Asistant Manager
Emag
01.2019 - 04.2019
Manger Accreditation - Vodafone
06-2016
Vodafone Way of Customer CARE for Store Managers
02-2016
Coaching
06-2015
Situational Leadership 2
02-2015
Retail Manager
Vodafone Romania
12.2014 - 08.2018
Data Expert
Vodafone Romania
09.2012 - 11.2014
Regional Director
Almaterm SRL
10.2004 - 08.2012
Team Leader
Pizza Hut
10.2002 - 09.2004
Electrician
Energomontaj SA
05.2001 - 08.2002
Bachelor of Science - Accounting And Business IT
Spiru Haret University
04.2001 -
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