RIEZLLE DELA CRUZ
T'BOLI,SOUTH COTABATO
Summary
Compassionate Caregiver with experience in providing high-quality support to elderly clients. Delivers personal care services that enhance comfort and dignity while fostering trusting relationships through effective communication. Strong skills in time management and client relationship management contribute to a collaborative team environment.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Waitress Supervisor
ASTER PREMIUM SRL
ORADEA, BIHOR
01.2024 - Current
- Welcome customers and coordinate immediate seating assistance to reduce waiting times.
- Brief guests on daily specials and menu offerings for clear choices.
- Maintain table readiness by clearing and cleaning between dining parties promptly.
- Promoted a culture of teamwork and respect among all staff members.
VOLUNTEER CAREGIVER
ST. VINCENT STRAMBI HOME FOR THE AGE, INC
GENERAL SANTOS CITY, PHILIPPINES
05.2021 - 09.2022
- Assisted patients by providing personal services such as bathing,dressing,and grooming.
- Worked with care, compassion and empathy, providing first-class support to patients with varying needs.
- Monitored vital signs and reported any significant changes to healthcare providers promptly.
- Assisted clients with mobility, including use of walking aids and wheelchairs, to promote independence.
- Monitored patient condition by observing physical and mental condition, intake and output and exercise.
- Offered companionship and emotional support, building trusting relationships with clients.
- Maintained detailed records of client progress, medication, and daily activities for healthcare professionals.
- Closely monitored client behaviour, reporting changes or concerns to doctors or families for prompt resolutions.
- Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.
- Cooked meals and washed dishes to provide proper nutrition, remove residue and maintain health standards.
- Attended training to stay refreshed in best care practices, emergency procedures and first aid.
Education
Foundation Degree in Arts - Diploma in Teaching
Kings College of Marbel Foundation Inc
Koronadal City South Cotabato01-2019
Certificate of Higher Education - Finance
Notre Dame of Marbel University
Koronadal South Cotabato01-2014
Skills
- Menu expertise
- Customer support
- Client management
- Team building and collaboration
- Time management skills
- Conflict resolution
- Flexible work approach
- Empathy towards customers
Languages
English
Advanced
C1
Certification
- CAREGIVER 2022 720 hrs
- CARETAKER 2022 520 hrs
- FIRST AIDER 2019-2022
Timeline
Waitress Supervisor
ASTER PREMIUM SRL
01.2024 - Current
VOLUNTEER CAREGIVER
ST. VINCENT STRAMBI HOME FOR THE AGE, INC
05.2021 - 09.2022
Foundation Degree in Arts - Diploma in Teaching
Kings College of Marbel Foundation Inc
Certificate of Higher Education - Finance
Notre Dame of Marbel University