Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Robert MAXIM

Robert MAXIM

Business Administration & Sales Leadership Professional
Bucharest,B

Summary

High-qualified sales professional with the last four consecutive years record of success in sales.

Strategic leader and effective problem-solver with firm grasp of automotive industry needs.

Excellent knowhow of optimizing procedures, improving policies and maximizing productivity.

Hardworking and disciplined individual with continuous improvement mindset.

Demonstrated adaptability and a results-driven approach underscore my commitment to performance excellence.

Experienced planner and team player.

Overview

17
17
years of professional experience
1
1
Certification
2
2
Languages

Work History

BMW Motorrad Division Manager

Automobile Bavaria Group
Otopeni, IF
03.2020 - Current
  • Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
  • Promoted innovation within division by encouraging creative problem-solving techniques among staff members.
  • Ensured regulatory compliance by staying up-to-date on industry standards, guidelines, and policies, conducting internal audits as necessary.
  • Oversaw cross-functional teams to ensure seamless coordination on complex projects or initiatives.
  • Built strong relationships with key stakeholders to enhance collaboration efforts both internally and externally.
  • Expanded division capabilities by identifying strategic growth opportunities and pursuing relevant partnerships or acquisitions.
  • Supervised daily planning, coordination and administration for division operations.
  • Handled escalated complaints involving division operations and work of personnel under supervision.
  • Set and oversaw division budgets in excess of 8.000.000 Euro per year.
  • Achieved profit and loss objectives through effective price planning and customers retention processes.
  • Established clear and consistent policies and procedures.
  • Increased division efficiency by streamlining processes and implementing new management strategies.
  • Met divisional objectives by recruiting and qualifying vendor and trade bases.
  • Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
  • Spearheaded change management initiatives to ensure successful implementation of new systems or processes within division.
  • Achieved consistent growth in market share through targeted marketing efforts, competitive analysis, and strategic planning activities.
  • Identified areas of improvement in operational workflows to better align resources with organizational goals.
  • Improved project delivery times with efficient resource allocation methods and proactive task management systems.
  • Fostered positive work environment through open communication channels, transparent decision-making processes, and employee recognition programs.
  • Optimized financial performance with prudent budgeting practices, cost control efforts, and revenue generation initiatives.
  • Boosted customer satisfaction rates by addressing concerns promptly and effectively resolving issues.
  • Managed risk effectively with thorough assessments and proactive mitigation measures, safeguarding division's assets and reputation.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Implemented systems and procedures to increase sales.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Organized promotional events and interacted with community to increase sales volume.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Drove sales by developing multi-million euro contract sales.
  • Coached and promoted high-achieving sales employees to fill leadership positions with qualified staff and boost company growth.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Provided detailed project status updates to stakeholders and executive management.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives
  • Oversaw cross-functional teams to ensure seamless coordination on complex projects or initiatives
  • Ensured regulatory compliance by staying up-to-date on industry standards, guidelines, and policies, conducting internal audits as necessary

Sales Operations Manager

Automobile Bavaria Group
Bucharest, B
06.2016 - 02.2020
  • Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
  • Collaborated with cross-functional teams, resulting in improved communication and coordination between departments.
  • Worked closely with finance department to set realistic budgets for sales initiatives while monitoring expenses diligently throughout fiscal year periods.
  • Established robust sales forecasts using historical data analysis, allowing for better resource allocation decisions.
  • Implemented innovative solutions for optimizing inventory management and reducing stock shortages.
  • Reduced operational costs through the identification and elimination of inefficient processes and practices.
  • Coordinated meetings and logistics for national sales meetings and directed and supervised 13 member team.
  • Focused on maximizing deal profitability through diligent negotiation tactics with the importer that secured favorable terms for our organization.
  • Provided comprehensive training programs for new hires, ensuring rapid onboarding and skill development.
  • Implemented systems and procedures to increase sales.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Directed sales support staff in administrative tasks to help sales reps close deals.

CRM Coordinator

Automobile Bavaria Group
Bucharest, B
11.2013 - 05.2016
  • Coached junior staff members on effective use of CRM tools, boosting team performance and increasing overall efficiency.
  • Established best practices for data entry, ensuring consistency across all team members using the CRM platform.
  • Conducted regular audits of CRM data to maintain accuracy and ensure compliance with industry standards.
  • Supported sales team members by creating comprehensive client profiles that helped them tailor their approach to individual needs effectively.
  • Trained sales staff in utilizing CRM software, ensuring optimal utilization and accurate data entry.
  • Optimized data management with the implementation of efficient database systems, resulting in better insights into customer preferences.
  • Evaluated and recommended new CRM software solutions for the organization, ensuring a seamless transition and improved functionality.
  • Initiated process improvements within the organization through regular review and analysis of CRM metrics.
  • Collaborated with marketing teams to develop targeted campaigns based on CRM data analysis.
  • Implemented automated workflows within the CRM system to increase efficiency and reduce manual tasks for staff members.
  • Served as an internal consultant on various projects involving aspects like lead scoring models or email campaign performance monitoring, providing valuable CRM-related insights.
  • Assisted in the design and execution of loyalty programs, driving increased repeat business from existing customers.
  • Developed customized reports for senior management, providing valuable insights into customer trends and behavior patterns.
  • Played a key role in migrating legacy customer information into a new centralized CRM system while maintaining data integrity during the transition process.
  • Defined methods for measuring business and operations success and validated CRM system performance.
  • Implemented systems and procedures to increase sales.

Certified Trainer & Coach

Automobile Bavaria Group
Bucharest, B
10.2011 - 10.2013
  • Increased employee engagement through interactive workshops and team-building exercises.
  • Conducted regular performance reviews to provide constructive feedback and actionable insights for career growth.
  • Coordinated logistics for both onsite and remote training sessions, ensuring seamless execution of events.
  • Promoted a positive learning environment by fostering open communication and collaboration among participants.
  • Fostered a culture of continuous learning by regularly updating course offerings based on participant feedback.
  • Streamlined onboarding processes for new hires, reducing time-to-full productivity.
  • Optimized scheduling of training events to maximize attendance and minimize conflicts with operational priorities.
  • Stayed current with industry trends and best practices, ensuring relevance of course content for participants.
  • Boosted trainee confidence and skills with thorough feedback and ongoing support.
  • Collaborated with management to identify skill gaps and develop targeted training initiatives.
  • Enhanced training effectiveness by designing and implementing customized coaching programs.

Sales Representative

Automobile Bavaria Group
Bucharest, B
04.2007 - 09.2011
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Attended trade shows to represent company products, generate leads, and network with potential clients.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Met with existing customers and prospects to discuss their needs and recommend optimal solutions.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
  • Generated new leads through networking and attending industry events.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent experiences.
  • Recommended complementary purchases to customers, increasing revenue.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Education

Dimitrie Cantemir University
Bucharest

Skills

  • Performance Improvement

  • Employee Retention

  • Professionalism

  • Task Prioritization

  • Business Analytics

  • Goal Setting and Achievement

  • Adaptability and Flexibility

  • Excellent Communication

  • Problem-Solving

  • Teamwork and Collaboration

  • Budget Administration

  • Policy Development

  • Business Planning

  • Strategic Planning

  • Innovation and Creativity

  • Sales Leadership

Certification

Certified Trainer - COR 242401

Timeline

BMW Motorrad Division Manager

Automobile Bavaria Group
03.2020 - Current

Sales Operations Manager

Automobile Bavaria Group
06.2016 - 02.2020

CRM Coordinator

Automobile Bavaria Group
11.2013 - 05.2016

Certified Trainer - COR 242401

12-2011

Certified Trainer & Coach

Automobile Bavaria Group
10.2011 - 10.2013

Sales Representative

Automobile Bavaria Group
04.2007 - 09.2011

Dimitrie Cantemir University

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Robert MAXIMBusiness Administration & Sales Leadership Professional