Summary
Work History
Education
Skills
Languages
Timeline
Generic

Roberta-Maria Popa

Milita,Buc

Summary

Highly skilled student with expertise in public relations and a strong focus on customer satisfaction. Multilingual, fluent in English, Romanian, and Korean, with a proven ability to remain calm under pressure. Possesses comprehensive retail industry awareness and basic computer literacy, including proficient keyboarding speed. Career goal includes leveraging language proficiency and industry knowledge to enhance customer experiences and drive business success.

Work History

Sales assistant (Volunteer)

Colencom
Râmnicu Vâlcea, Valcea
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Collaborated effectively with team members to meet sales targets.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Built strong relationships with regular customers for repeat business.
  • Utilised excellent communication skills to provide detailed product information.
  • Offered personalised shopping advice to enhance customer experiences.

Education

Certificate of Higher Education - American Studies

Facultatea de Limbi și Literaturi Străine
Bucharest, Bucuresti
10.2023 -

Skills


  • Public Relations
  • Multilingual
  • Calm under pressure
  • Retail industry awareness
  • Customer satisfaction focus
  • Basic computer literacy
  • Keyboarding speed
  • Language proficiency
  • Foreign language fluency
  • Tri-lingual in English, Romanian and Korean


Languages

English
Advanced
Korean
Intermediate

Timeline

Certificate of Higher Education - American Studies

Facultatea de Limbi și Literaturi Străine
10.2023 -

Sales assistant (Volunteer)

Colencom
Roberta-Maria Popa