Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Antonio Roman

Tech Support
Cluj,Cluj-Napoca

Summary

Fast-learning, tech-savvy Business Administration student specializing in Hospitality Services. Proven success in driving operations, exceeding sales targets and KPIs, and delivering standout customer experiences. Strong communicator and creative problem solver fluent in English and Romanian, passionate about teamwork and growth.

Overview

2
2
years of professional experience

Work History

Technical Support Specialist

Computer Generated Solutions / Verizon
09.2024 - Current
  • Provide advanced technical support, manage sales inquiries, and optimize customer billing processes.
  • Collaborate with teams to exceed KPIs and enhance customer satisfaction.

Front Desk Agent

By the Sea Resorts
06.2024 - 09.2024

Real Estate Sales Training

Blitz
03.2023 - 04.2023

Education

Telecommunications Diploma - Telecommunications

CTC Augustin Maior
Cluj
01.2018 - 1 2022

Advanced Technical Specialist Qualification - Information And Communication Technology

Computer Generated Solutions
Romania
12.2024

Bachelor - Bussines Administration

UBB-Faculty of Bussines
Cluj

Skills

Fast Learner & Tech-Savvy

Accomplishments

  • Resolved product issue through consumer testing.

Timeline

Technical Support Specialist

Computer Generated Solutions / Verizon
09.2024 - Current

Front Desk Agent

By the Sea Resorts
06.2024 - 09.2024

Real Estate Sales Training

Blitz
03.2023 - 04.2023

Telecommunications Diploma - Telecommunications

CTC Augustin Maior
01.2018 - 1 2022

Advanced Technical Specialist Qualification - Information And Communication Technology

Computer Generated Solutions

Bachelor - Bussines Administration

UBB-Faculty of Bussines

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Antonio RomanTech Support