Summary
Overview
Work history
Education
Skills
Languages
Certification
References
Volunteering
Timeline
Generic

Roxana Apetrei

Senior Business Intelligence Analyst

Summary

Highly skilled in MS Excel and Power BI for data visualization and analysis, with hands-on experience in automating workflows using Power Automate and developing custom solutions with Power Apps. Proficient in SQL for data extraction and transformation, with a proven ability to lead and implement BI projects.

Overview

13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Senior Business Intelligence Analyst

Conduent
09.2020 - Current
  • Transformed complex datasets into actionable insights, enableing data-driven decision-making and optimizing business performance across multiple departments
  • Designed and developed Power BI dashboards and reports, delivering out-of-the-box solutions that provide real-time, visually engaging insights for stakeholders at all levels
  • Automates business processes and workflows using Power Apps and Power Automate, streamlining operations and reducing manual intervention
  • Project Management - led the team, ensuring the successful implementation of BI solutions from concept to deployment
  • Collaborated with business leaders to identify key metrics and KPIs, ensuring alignment of BI solutions with organizational goals and objectives
  • Successfully created and organized a 3-day workshop for the team, including detailed instructions and hands-on exercises, to facilitate expertise sharing and enhance team knowledge in Power BI
  • Actively contributed to the successful implementation of ServiceNow, collaborating with cross-functional teams to integrate business processes and ensure seamless adoption of the platform across clients

Web Manager

IBM
01.2018 - 03.2020
  • Analyze traffic data to identify performance gaps and growth opportunities, conducting keyword research, optimizing customer journeys, and performing competitor analysis to improve SEO strategies
  • Implement SEO best practices, including analytics tagging, tracking, and ongoing site hygiene, to enhance visibility and search engine rankings
  • Manage and maintain global website architecture for local sites, including launching business units, editing pages via Drupal, setting up redirects, and decommissioning outdated content
  • Lead Scrum ceremonies including quarterly and sprint planning, resource allocation, and cross-functional team coordination to ensure project delivery on time
  • Generate and analyze traffic and KPI reports, creating templates for tracking performance, and training colleagues on how to use and interpret the data

eCommerce Globalization Specialist

IBM
11.2016 - 01.2018
  • Create and test commerce tables, ensuring seamless buying processes by identifying and fixing errors, and conducting thorough QA post-implementation
  • Develop training processes for new team members in Dalian, ensuring effective onboarding and skill development
  • Volunteer with the "So IBM" team, organizing internal events, assessing employee needs, and creating opportunities for professional development and engagement

Catalogue Associate

IBM
08.2014 - 11.2016
  • Manage catalog content by ensuring tasks are completed within SLA, and overseeing the launch of new product departments to enhance product visibility
  • Drive process automation and testing, manage backlog reduction efforts, and provide training and mentorship to new colleagues for continuous improvement
  • Communicate with and support vendors, ensuring smooth collaboration and resolving issues promptly to maintain operational efficiency

1Day Vendor Oboarding - Project Manager (Aug 2015 - Nov 2016)


  • Coordinate teams across Spain and Romania, fostering collaboration with multiple Amazon departments to ensure seamless operations and project execution
  • Train and support new vendors, maintaining strong relationships to ensure high-quality performance and effective partnership
  • enerate reports and perform detailed analysis, resolving unexpected errors promptly and efficiently; allocate work based on KPIs, SLAs, and team availability to optimize productivity

Data Capture Operator

Valldata
06.2013 - 08.2014

Accurate interpretation and entering of data in the computer system

VTR Operator

Oglinda Television
09.2012 - 04.2013

Supervise and record transmission, video and graphics editing, lights and camera setup

Education

Bachelor of Business Administration - Communication and PR

Alexandru Ioan Cuza University
10.2009 - 07.2012

Skills

  • MS Excel, Power BI, Power Automate, Power Apps, Sharepoint
  • SQL, ServiceNow, Jira
  • Communication, Presentation Skills, Design Thinking, Agile
  • Adobe Photoshop, Adobe Premiere Drupal, Hotjar
  • Self learner, analytical skills,
  • Problem-solving

Languages

English
Proficient (C2)
Spanish
Intermediate (B1)
Italian
Beginner (A1)
French
Beginner (A1)

Certification

Database Administrator - Atelierele Ilbah, January 2024

References

References available upon request.

Volunteering

  • Communication and External Exchange departments 2010 - 2012 (AIESEC Iasi)
  • Logistics team & arbiter 2014 (Swimathon)
  • Welcoming comitee 2011 (Antreprenoriada)
  • Logistics team and welcoming comitee 2011 (Finantare.ro Conference)

Timeline

Senior Business Intelligence Analyst

Conduent
09.2020 - Current

Web Manager

IBM
01.2018 - 03.2020

eCommerce Globalization Specialist

IBM
11.2016 - 01.2018

Catalogue Associate

IBM
08.2014 - 11.2016

Data Capture Operator

Valldata
06.2013 - 08.2014

VTR Operator

Oglinda Television
09.2012 - 04.2013

Bachelor of Business Administration - Communication and PR

Alexandru Ioan Cuza University
10.2009 - 07.2012
Roxana ApetreiSenior Business Intelligence Analyst