Roxana Satnoianu

Role:

• Provide strategic business analysis services to stakeholders within the Customer Management Team.
• Manage business win opportunity process, business win reporting, and sales incentive plans.
• Own and drive end to end projects, process improvements, automation initiatives

Key activities:

• Ensure end to end business opportunity process covering different systems (MarketView, Sales Force, PQF Manager, Power BI, Microsoft List);
• Create & deploy weekly/monthly business win reporting landscape for Customer Management Team including business data interpretation & recommendations presented in Customer Management meetings (GBE leaders, Commercial VP and Commercial SVP included)
• Create quarterly business win reporting landscape for the Board of Directors;
• Identify and execute improvement projects and automation opportunities in process and systems by working closely with IT, Finance and Customer Teams (part of GEM process);
• Manage Sales Incentive payout process for Customer Management Team (on both OE and AfterMarket), ensure metric readiness on time by working closely with the metric owners, facilitate data integration in PowerBi dashboard, support in manager reviews, work closely with HR to ensure payout on time
• Identify business problems or opportunities and help design effective solutions by acting as a bridge between business teams and technical teams.
• Ensure solutions meet business goals, support testing and implementation, and keep stakeholders aligned.

Customer Portfolio: Audi, Volkswagen, MAN

Responsible for supporting Sales Managers with demand planning, pricing and tooling contribution.

Pricing:

• Ensure on-time pricing updates, creation of material and pricing information in Salesforce and SAP;
• Perform pricing analysis and support clean-up activities.
• Manage with Sales any differences on customer Purchase Orders vs. pricing offers
• Partner with Credit & Collection to drive less than 1% AR past due for price discrepancies

Demand Planning:

• Analyze together with the Sales Managers annually and monthly sales trends, as well as historical results to develop short and long-term planning (AOP, STRAP)
• Analyze, align and then apply updates in SAP/O9 for 18 months rolling forecast

Tooling:

• Ensure identification and follow-up of all New Product Implementation projects that are customer funded and partner with Sales to secure customer contribution.
• Work closely with Procurement Admin team and contribute to GR on time by providing tagging instructions accurately and on time to internal stakeholders and suppliers.
• Partner with suppliers and Supply Base to ensure purchased tooling equipment complies with customer requirements and respects lead-time. Act as point of contact for CFT audits and inventories

Extra: Audit SOX SME: February 2019 – June 2021

• Responsible for gathering information from the team and providing it to internal auditors from Garrett and external auditors from Deloitte

• Collaborated with sales and account managers to implement accurate pricing strategies
• Maintained high accuracy while managing complex pricing data for major projects
• Ensured compliance with company discount thresholds and pricing policies