SABINA NAFTICA
London
Summary
Results-driven retail management professional with extensive experience at Inditex Australia, specializing in strategic planning and performance analysis. Demonstrated success in driving sales growth and fostering team morale through effective leadership and budget management. Skilled in visual merchandising, consistently achieving outstanding customer engagement and brand loyalty. Aiming to leverage expertise to further enhance retail operations and drive profitability.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Department Manager
Inditex Australia
Brisbane, Queensland
08.2024 - 02.2025
- Managed budgets effectively by making sure costs stayed within allocated limits.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed and implemented strategic departmental plans to achieve company targets.
- Analyzed business performance data and forecasted business results for upper management.
- Evaluated individual and team business performance and identified opportunities for improvement.
Assistant Store Manager
Link Theory Ltd.
London
04.2023 - 03.2024
- Spearheaded the successful opening of a new Theory store in London, overseeing all aspects of operations including staffing, inventory management and customer service
- Developed and implemented strategic plans to achieve sales targets and increase brand awareness
- Managed a team of 8 employees, providing leadership, training, and guidance to ensure high performance and morale
- Maintained exceptional visual merchandising standards to showcase the brand's luxury offerings and enhance the overall shopping experience
- Built strong relationships with clients to drive repeat business and foster brand loyalty
Department Manager
Zara UK Ltd.
London
11.2015 - 12.2022
- Held various roles within Inditex, including Visual Merchandiser, Visual Merchandising Manager and Department Manager
- Led a team of 20 to 25 members in executing visual merchandising strategies to optimise store layout and product presentation
- Achieved annual revenue of approximately £4.5 million through effective merchandising and sales techniques
- Implemented training programs to ensure staff members were knowledgeable about product features and promotions
- Collaborated with cross-functional teams to plan and execute seasonal promotions and marketing initiatives
Marketing Specialist
Conex Group of Companies
Iasi
05.2012 - 10.2015
- Conducted market research to identify trends and customer needs.
- Leveraged marketing data to forecast marketing campaign success and sales trends.
- Monitored competitor activity to identify new opportunities for growth.
- Collaborated with sales teams to align marketing strategies with sales objectives.
Customer Communication Specialist
AB Plus Events
Bucharest
01.2010 - 12.2011
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Assisted in creating promotional materials for use in direct mail campaigns or email blasts.
- Supported sales team members to drive growth and development.
Education
Bachelor of Science - Communication and Public Relations
Alexandru Ioan Cuza University
Iasi, RomaniaSkills
- Retail management
- Strategic planning
- Visual merchandising
- Budget management
- Performance analysis
- Data analysis
- Sales forecasting
- Inventory management
- Staff recruitment
- Shift scheduling
- Regulatory standards
Certification
- Fire Marshal, 2023
- First Aider, 2023
- MS Excel Bespoke Course, 2022
- Project management, 2015
Languages
- Romanian, Native
- English, Fluent
References
References available upon request.
Timeline
Department Manager
Inditex Australia
08.2024 - 02.2025
Assistant Store Manager
Link Theory Ltd.
04.2023 - 03.2024
Department Manager
Zara UK Ltd.
11.2015 - 12.2022
Marketing Specialist
Conex Group of Companies
05.2012 - 10.2015
Customer Communication Specialist
AB Plus Events
01.2010 - 12.2011
Bachelor of Science - Communication and Public Relations
Alexandru Ioan Cuza University
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