Sanda Tincu

• Collected and authorized payments of guests.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Processed customer refunds and exchanges according to established guidelines.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Welcomed customers and helped determine their needs.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
• Addressed customer needs and made product recommendations to increase sales.

- familiarity with the theoretical concepts and with the projects to be submitted by the consulting firm;
- receiving the necessary materials for the projects by email;
- carefully going through the Applicant's Guide and the instructions for using the MySMIS application;

- carrying out questionnaires to demonstrate the necessity of the projects to be implemented;
- completion of specific sections of real projects;
- verification and correction of certain sections carried out by mentors;
- ensuring communication with the company's staff in order to achieve the organization's objectives;

- making a record in Excel for the facilities within the Cormaia Project.