Sanu Maiya Bal Tamang
Waitress
Sinaia,Prahova
Summary
Friendly, adaptable, and dedicated to ensuring excellence in every cup, seamlessly combining deep understanding of coffee brewing techniques with strong communication and training skills. Adept at creating engaging training sessions, focusing on both technical and customer service aspects of role. Committed to enhancing team performance and elevating customer satisfaction through effective training and support.
Overview
1
1
Language
2
2
Certifications
3
3
years of professional experience
Work History
Barista Trainer
Hotel International Sinaia
09.2025 - 09.2026
- Trained new baristas on beverage preparation techniques and customer service standards.
- Developed training materials to enhance learning experiences for team members.
- Ensured consistency in product quality through regular performance evaluations.
- Implemented best practices for equipment maintenance and safety protocols.
Restaurant Waitress
Hotel International Sinaia
05.2023 - 08.2025
- Provided exceptional customer service to enhance dining experience.
- Managed multiple tables efficiently during peak hours.
- Assisted in training new staff on restaurant procedures.
- Processed customer orders accurately using point-of-sale system.
- Resolved customer complaints swiftly to maintain satisfaction.
Education
High School Diploma -
Green Field National College
Nepal Kathmandu12.2020
Skills
Good at costumers service at table as a waitresshandling difficulties and if complaints
Beverage preparation
Professional at art with coffee machine and good at beverage as a bartender helper Experience about Handling rush time with customerGood at keeping cleanliness at working placesfriendly with coworkers and colleaguesHonest with the time and effortResponsible for the quality and safety and lossHealth wise energetic and understanding And polite and respectful with behavior
Certification
Barista
Timeline
Barista Trainer
Hotel International Sinaia
09.2025 - 09.2026
Restaurant Waitress
Hotel International Sinaia
05.2023 - 08.2025
High School Diploma -
Green Field National College