Shivam Rauli
London
Summary
Highly reliable and customer focused professional with a strong understanding of front‑of‑house support and customer service roles. Experienced in managing enquiries, assisting guests and applying health and safety procedures to ensure the efficient service in fast‑paced settings. Recognised for good customer service, strong attention to detail, and the ability to multitask while upholding high standards of hygiene and professionalism. Adaptable, punctual, and committed to delivering a positive experience for guests, staff, and visitors.
Overview
9
9
years of post-secondary education
1
1
Certification
Work history
Assistant
Xone Kontrol LTD
Uxbridge
2021.06
- Oversee project management at Xone Kontrol Uxbridge construction site, focusing on flat construction and conversion of retired office spaces.
Assistant
Uxbridge Army Reserve Centre
London
2021.04
- Executed training sessions focused on communication strategies while assembling cables for transparent and reliable connections.
Asset Technician
Ark Data Centre
Harrow, Middlesex
2026.01 - 2026.02
- Coordinated with cross-functional teams to ensure accurate scanning of components in server racks for effective inventory tracking.
- Managed asset scanning initiatives within data centre warehouse to enhance operational efficiency.
- Oversaw careful handling of fragile components during packing and unpacking processes.
- Streamlined stacking and labelling processes to improve workflow efficiency.
- Leveraged Microsoft Excel for comprehensive inventory management.
Education
Diploma of Higher Education - Mechanical Engineering
Uxbridge College
London 2023.10 - 2024.05
Higher National Certificate - Mechanical Engineering
Uxbridge College
London 2022.10 - 2023.06
Pearson BTEC Level Three Extended Diploma - Mechanical Engineering
Uxbridge College
London 2020.09 - 2022.06
Pearson BTEC Level Two - Mechanical Engineering
Uxbridge College
London 2019.09 - 2020.07
GCSEs - Maths
Uxbridge College
London 2019.10 - 2024.05
GCSEs - English
Uxbridge College
London 2019.10 - 2020.05
STEM Programme - undefined
EDT
London 2021.06 - 2021.08
Mechanical Engineering Virtual Work Experience Programme - undefined
Springpod
London 2021.03 - 2021.04
Skills
Multitasking
Attention to detail
Punctuality
Analytical thinking
Customer Service
Health & Safety Awareness
Team Support
Self-sufficiency
Front of House Support
Crowd Management
Certification
- Mechanical Engineering - Level 2, 08/01/20, Achieved, MM
- Mechanical Engineering - Level 3, 08/01/22, Achieved, DDD
- GCSE - English, 08/01/20, Achieved, 4
- GCSE - Mathematics, 08/01/22, Achieved, 5
- HNC (Level 4) - Mechanical Engineering, Present, Achieved, Merit
Custom
- Swimming
- Metallurgy/Coin Collecting
- Gardening
- Gym
- Retail (Ebay shop)
Timeline
Asset Technician
Ark Data Centre
2026.01 - 2026.02
Diploma of Higher Education - Mechanical Engineering
Uxbridge College
2023.10 - 2024.05
Higher National Certificate - Mechanical Engineering
Uxbridge College
2022.10 - 2023.06
STEM Programme - undefined
EDT
2021.06 - 2021.08
Assistant
Xone Kontrol LTD
2021.06
Assistant
Uxbridge Army Reserve Centre
2021.04
Mechanical Engineering Virtual Work Experience Programme - undefined
Springpod
2021.03 - 2021.04
Pearson BTEC Level Three Extended Diploma - Mechanical Engineering
Uxbridge College
2020.09 - 2022.06
GCSEs - Maths
Uxbridge College
2019.10 - 2024.05
GCSEs - English
Uxbridge College
2019.10 - 2020.05
Pearson BTEC Level Two - Mechanical Engineering
Uxbridge College
2019.09 - 2020.07