Microsoft Office
Silviu Bogdan Radulescu
Engineer
Targoviste
Summary
Supply chain management seeking to revitalize transportation and distribution for retail chains. Proven history of eliminating supply chain waste and reallocating financial and personnel resources to maximize distribution efficiency. View projects and processes through a broad lens while maintaining ability to focus on details. Develop spreadsheets and databases that optimize organizational efficiency and keep high volumes of information manageable and digestible. Experienced, detail-oriented logistics coordinator qualified in data-based analytics and data management. Proficient at cutting costs and enhancing system efficiency through streamlined operations, and looking for areas where improvements can be made. Extremely effective at marketing for main liner freight forwarding as well as international shipping services. Committed to operational efficiency and adept at working within a team setting to ensure all members are on the same page. Interested in continually pursuing additional education and learning more about the logistics industry.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
International Forwarder
VioTransgrup
Targoviste
05.2021 - Current
- Input data in ERP to create updated status reports for quick reference of project progress and deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Collaborated with team members to achieve target results.
- Led projects and analyzed data to identify opportunities for improvement.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Increased customer satisfaction by resolving issues.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Worked with customers to understand needs and provide excellent service.
- Worked flexible hours across night, weekend and holiday shifts.
- User of ERP, and specialized trading platforms.
- Project Manager for Quadrant client - PepsiCo.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managing around 700 loads monthly.
- Managed rush orders and order changes on daily basis so client objectives could be met.
- Monitored shipments to ensure they remained on track to be delivered on time and correctly.
- Finished any necessary custom documents to prevent time-sensitive shipments from getting delayed.
- Exhibited strategic leadership to support long-range sales growth.
Transportation Manager
DVI Production SRL
Bucharest
03.2020 - 05.2021
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Communicated with customer service and sales teams to improve productivity and service ratings.
- Organized records of vehicles, schedules and completed orders.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Developed SLA's for carriers and logistics providers, meeting defined requirements through daily management and process improvements.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Tracked production and quality control systems to proactively identify deficiencies.
- Integrated warehouse operations with existing and new business processes.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Collaborated with manufacturing and supply chain management.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications.
- Created plans and communicated deadlines to complete projects on time.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Managing over 60 transports daily.
- Direct transportation and distribution for time-sensitive goods, ensuring their safe and prompt delivery to retail sites.
- Coordinate efforts between manufacturers, distributors, and sellers.
- Communicate with all parties to respond to their needs and optimize satisfaction.
- Engage in ongoing efforts to eliminate waste in supply chain.
- Transformed logistics chain by reevaluating strengths of suppliers and distributors.
- Collected data and determined how to cut costs while providing consumers with more desirable products.
International Forwarder
VioTransgrup
Targoviste
05.2014 - 05.2019
- Worked with customers to understand needs and provide excellent service.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Led projects and analyzed data to identify opportunities for improvement.
- Input data in ERP software to create updated status reports for quick reference of project progress and deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Collaborated with team members to achieve target results.
- Led projects and analyzed data to identify opportunities for improvement.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Increased customer satisfaction by resolving issues.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Worked flexible hours across night, weekend and holiday shifts.
- User of ERP, and specialized trading platforms.
- Project Manager for clients like BAT, Accenture, PMI, JTI - transport of HVTT (High Value Theft Targeted) goods under special security conditions in accordance with TAPA TSR level 1 standard and V1 standard, our company being certified according to this standard; transport throughout Europe under Pharmaceutical regime for all companies that have specific norms as transport quality standard - GDP standard; temperature controlled transport.
- Managing over 100 trucks weekly.
- Coordinate transportation, distribution, and purchasing products and services for wide range of business environments.
- Created shipment assignments for carriers based on client timelines.
- Maintain inventory database that catalogues all supplies to ensure that all invoices are transferred on to finance department.
- Prepare weekly reconciliation reports detailing all shipping and receiving activity to be shared with management team.
Specialist Sales Agent
Posta Romana
Bucharest
11.2010 - 12.2013
- Worked with customers to understand needs and provide excellent service.
- Created plans and communicated deadlines to complete projects on time.
- Used Microsoft Word and other software tools to create documents and other communications.
- Conducted research, gathered information from multiple sources and presented results.
- Received and processed stock into inventory management system.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Visiting at least 2 clients/potential clients per day.
- Maintain portfolio of 100+ key client accounts to ensure product delivery, customer satisfaction, relationship management, and timely follow up to inquiries.
- Research economy volatility, consumer interest, seasonality, and forecasting reports to develop sales goals that are realistic and measurable.
- Lead monthly trainings for sales representatives to talk about important topics such as pitch delivery, customer needs assessment, upselling strategies, and lead conversion techniques.
- Oversaw team of 3 sales representatives to ensure goals were being met, integrity was maintained, and protocols were being followed.
Post Office Manager
Posta Romana
Targoviste
08.2010 - 11.2010
- Developed and maintained detailed reports of all post office activities using ERP.
- Managed flow, operations and management services for over 100 daily post office visitors.
- Assisted customers in determining proper postal service to align with individual needs.
- Hired, trained and evaluated performance of 3 employees.
- Managed daily operations of 3 -employee post office.
- Received and processed stock into inventory management system.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Monitored company inventory to keep stock levels and databases updated.
- Worked with customers to understand needs and provide excellent service.
- Restocked and organized merchandise in front lanes.
- Tallied cash drawer at beginning and end of each work shift.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Senior Official
Posta Romana
Targoviste
11.2009 - 08.2010
- Created and deployed best practices to improve efficiency and reduce defects.
- Communicated with production team members about quality issues.
- Monitored production processes to gain understanding of problematic steps and rectify issues.
- Specialized ERP user, cross control - Post Office Managers.
- Control of activity of at least 2 Post Offices per week.
- Used Microsoft Word and other software tools to create documents and other communications
Warehouse Manager
Aplast
Targoviste
08.2008 - 11.2008
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Kept corporate departments and customers updated on critical shipments.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Handled day-to-day shipping and receiving overseeing more than 70 packages per day
Postman
Posta Romana
Targoviste
08.2004 - 01.2008
- Distributed mail on foot to residences and businesses, delivering to approximately 200 customers per shift.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Sold stamps to customers along route and counted back bills and change to avoid errors.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Education
Master of Science - ADVANCED TELECOMMUNICATION SYSTEMS
"VALAHIA" UNIVERSITY OF TARGOVISTE
Targoviste 10.2006 - 07.2007
Bachelor of Science - MECHATRONICS - ROBOTICS
"VALAHIA" UNIVERSITY OF TARGOVISTE
Targoviste 10.2001 - 07.2006
High School Diploma -
CONSTANTIN CARABELA NATIONAL COLLEGE
Targoviste 09.1997 - 07.2001
Skills
International shipping
undefinedAccomplishments
- Supervised team of 3 staff members.
- Collaborated with team of 10 in the development of HVTT project.
- Independent worker
- Handled late accounts effectively, securing $70,000 in past-due accounts.
- Gained a reputation for working well on a team, receiving a 'Team Player' award.
- Raised more than $5,000 at annual fundraiser, increasing attendance and media coverage from previous years.
Software
Transport exchange, Timocom
Skype, Zoom, Microsoft Teams
WindNet ERP, TMS ERP
Frotcom, Tracknamic
Transporeon
Interests
Logistics and Supply Chain
Timeline
International Forwarder
VioTransgrup
05.2021 - Current
Transportation Manager
DVI Production SRL
03.2020 - 05.2021
International Forwarder
VioTransgrup
05.2014 - 05.2019
Specialist Sales Agent
Posta Romana
11.2010 - 12.2013
Post Office Manager
Posta Romana
08.2010 - 11.2010
Senior Official
Posta Romana
11.2009 - 08.2010
Warehouse Manager
Aplast
08.2008 - 11.2008
Master of Science - ADVANCED TELECOMMUNICATION SYSTEMS
"VALAHIA" UNIVERSITY OF TARGOVISTE
10.2006 - 07.2007
Postman
Posta Romana
08.2004 - 01.2008
Bachelor of Science - MECHATRONICS - ROBOTICS
"VALAHIA" UNIVERSITY OF TARGOVISTE
10.2001 - 07.2006
High School Diploma -
CONSTANTIN CARABELA NATIONAL COLLEGE
09.1997 - 07.2001
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