Simon GOODLUCK
Bucharest
Summary
I possess the ability to initiate and implement positive and working ideas. Striving hard for excellence at all times, circumstance and position, either as individual or in a team. Attaining professional distinction by contributing positively and effectively towards the development of a noble course. Ability to work under pressure. Good communication skills both in oral and writing. Computer literate. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dismantling of Truck Spares Parts
Nel Cos Trans SRL
01.2022
- At Nel Cos Trans SRL, Romania, I was in charge of dismantling of Truck Spares Parts
- I had the responsibility of dismantling truck spares parts on a daily basis
- My duties were to analyze truck spares parts and identify components, separate and label each component, complete tasks efficiently with light tools, maintain a safe and organized work space, follow company guidelines for dismantling of the parts, record inventory of parts accurately, and assist in other warehouse duties as needed
- I worked as Dismantling of Truck Spares Parts for approximately 6 months.
Mixing Engineer
Edil Rock + Design Interlocking Block SRL
01.2021 - 01.2022
- Mixing Engineer at Edil Rock + Design Interlocking Block SRL, Romania
- Leveraged ability to identify sound patterns and frequencies to mix and master high-quality recordings in a timely manner
- Gained valuable experience by working on a variety of audio projects for clients
- Assisted in the production process from pre to post-production
- Utilized industry-standard engineering tools to optimize sound
- Developed knowledge of audio hardware and software
- Maintained quality control throughout production
- Collaborated with artists and producers to deliver the desired product
- Created soundtracks for commercials, movies, and video games
- Applied sound design principles for better sonic results.
Ship Mechanic
Nav Technology SRL
01.2020 - 01.2021
- Ship Mechanic at Nav Technology SRL, Romania
- Responsible for performing maintenance and repairs on ships while ensuring safe operation and compliance with maritime regulations
- Carried out frequent inspections of vessels to identify areas that require repair or replacement
- Replaced and repaired faulty components, equipment, and machinery
- Maintained records of all inspection activities
- Assisted in the installation of new systems and equipment
- Ensured safety standards were met by all personnel at sea
- Supervised a team of technicians in the completion of work orders
- Developed preventative maintenance plans for vessels.
CNC Machine Operator
Marmolux SRL
01.2019 - 01.2020
- CNC Machine Operator at Marmolux SRL, Romania
- Operated CNC machines to cut and shape marble, granite, and other stones
- Responsible for maintaining and troubleshooting CNC machinery
- Ensured quality control of finished products
- Optimized machining processes to improve production efficiency
- Enforced safety guidelines while operating equipment
- Assisted the production team in meeting deadlines
- One year of work experience.
Waiter / Housekeeping
Mava Apartment And Restaurant SRL
01.2018 - 01.2019
- At Mava Apartment And Restaurant SRL, Romania, I had the opportunity to serve as a Waiter / Housekeeping
- I was able to hone my customer service skills and develop a better understanding of industry standards
- During my time at the restaurant, I greeted guests in a friendly manner, prepared dining areas and ensured that all items were in stock, ensured orders were fulfilled accurately and promptly, maintained a clean and organized work environment, assisted with housekeeping tasks such as laundry and room cleaning, responded to customer inquiries and complaints, handled payments for meals, and completed closing procedures.
Lifeguard
Sun Communities INC
01.2017 - 01.2017
- Lifeguard at Sun Communities INC provided excellent safety and customer service to guests and maintained the highest standards of cleanliness and order in the pool area
- During my four-month tenure, I monitored pool area for safety, ensured compliance with safety regulations, instructed swimmers on pool rules, assisted guests with swimming activities, provided first aid when necessary, maintained cleanliness of pool area, and provided friendly customer service.
Store Manager
Beauty Fair Laboratories
01.2010 - 01.2012
- Store Manager at Beauty Fair Laboratories, Nigeria
- I was responsible for the day to day management of the store, ensuring efficient operations and achieving budgeted sales targets
- My primary responsibilities included leading and training the store team, building customer loyalty, driving sales growth and profitability, and ensuring compliance with company procedures
- Additionally, I successfully implemented a customer loyalty program which resulted in increased sales and customer satisfaction
- I also developed effective merchandise displays and provided excellent customer service
- In my two years as Store Manager, I was able to increase store sales by 20%.
Education
Bachelor of Science - Navigation And Maritime Transportation
Maritime University Constanta
Constanta, Romania08.2018
Secondary School Certificate -
Babs Secondary School
Lagos, Nigeria12.2006
Skills
- Communication
- Teamwork
- Creativity
- Leadership
- Adaptability
- Problem-solving
- Openness
- Team Development
- Hourly Shift Management
- Competitor Monitoring
- Budget Administration
- Risk Management
- Operations Management
- Customer Service Management
Websites
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Collaborated with team of 5 in the development of Before You Say I Do.
- Collaborated with team of 3 in the development of Risk onboard a Vessel With Grains For Transport.
Languages
English
Native language
English
Beginner
A1
Romanian
Beginner
A1
Izaw
Beginner
A1
Hobbies And Interests
- Reading
- Traveling
Awards
Bachelor's Degree in Navigation and Maritime Transportation - Constanta Maritime University, Romania American Red Cross Certification shallow Water Lifeguard & First Aid - Sun Communities INC, Berlin MD, USA Seafarer Medical Certificate for Personnel Service on board - Clinic Doctor, Constanta Romania Seafarer Medical Screening And Certification - STCW 953 & MLC 2009, Nigeria Seaman's Booklet - Nimasa Nigeria Basic Fire Fighting, Elementary First Aid - Ceronav Constanta, Romania Personal Safety And Social Responsibilities on board Ships - Ceronav Constanta, Romania Personal Survival Techniques - Ceronav Constanta, Romania Security Training for Seafarer with Designated Security Duties - Ceronav Constanta, Romania Bridge Team And Resources Management - University Maritime Constanta, Romania Security Awareness Training - Ceronav Constanta, Romania STCW Certificate of Training in Tanker Fire Fighting - Ceronav Constanta, Romania
Certification
- [American Red cross Certificate Shallow water Lifeguard]Up To 6Ft) First Aid/CPR/AE... Training - 2017 ( Sun Communities INC Berlin MD United States)
- Bachelors Degree, Constanta Maritime University -Romania [2018]
- ,Seafarer Medical Certificates for Personnel Service onboard . [Clinic 3D Constanta Romania] - 2020
- Seafarer Medical Screening And Certification. ( STCW 95" & MLC 2009) NIGERIA
- Seamans Booklet ( Nimasa Nigeria)
- Basic Fire Fighting, Elementary First Aid. ( Ceronav Constanta Romania)
- Personal Safety And Social Responsibility Onboard Ships. ( Ceronav Constanta Romania)
- Personal Survival Techniques ( Ceronav Constanta Romania)
- Security Training For Seafarer With Designated Security Duties.. ( Ceronav Constanta Romania)
- Bridge Team Resources Management ( Constanta Maritime University. Romania)
- Security Awareness Training.( Ceronav Constanta Romania
Reading,Travelling, Music
I have had the opportunity to to travel to Cairo in Egypt two times, Is a beautiful city.
I have been to Istanbul in, a lovely place and good for tourist.
I have been to the united State of America, and I visit Washington( The White House), The State Capitol , Baltimore, Ocean City Board walk
I love to read motivation books that inspires me to become a leader in the future
I love music because is life to me..( Reggae,RnB Afro pop)
Timeline
Dismantling of Truck Spares Parts
Nel Cos Trans SRL
01.2022
Mixing Engineer
Edil Rock + Design Interlocking Block SRL
01.2021 - 01.2022
Ship Mechanic
Nav Technology SRL
01.2020 - 01.2021
CNC Machine Operator
Marmolux SRL
01.2019 - 01.2020
Waiter / Housekeeping
Mava Apartment And Restaurant SRL
01.2018 - 01.2019
Lifeguard
Sun Communities INC
01.2017 - 01.2017
Store Manager
Beauty Fair Laboratories
01.2010 - 01.2012
Bachelor of Science - Navigation And Maritime Transportation
Maritime University Constanta
Secondary School Certificate -
Babs Secondary School
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