Sorina-Denisa Ercuș

Professional Experience in Media Analysis

• Throughout my experience in media analysis, I have cultivated strong attention to detail by closely monitoring and accurately evaluating media content. I enhanced my multitasking skills by efficiently managing multiple information sources simultaneously and refined my writing abilities through the preparation of analytical reports.
• Utilized social listening tools effectively to monitor online conversations about brands and their competitors.
• Developed strategic insights for clients by evaluating competitor performance and industry benchmarks.

Skills and Competencies:

• Patience and thoroughness
• Analytical report writing
• Enhanced distributive attention
• Exceptional attention to detail

• As a tutor, I developed strong communication and presentation skills, effectively delivering complex information in an accessible and engaging manner. This role also enhanced my patience through managing diverse discussions and debates to facilitate better understanding and appreciation of historical topics.
• Assisted students in developing effective study habits, leading to increased confidence and academic success in their history courses.
• Provided constructive feedback on written assignments, enabling students to improve their writing skills and achieve higher grades on exams.
• Utilized both in-person and online tutoring sessions to accommodate various scheduling needs, ensuring accessibility for all students.

Professional Experience

• In this role, I developed strong interpersonal skills, effectively interacting and communicating with customers. My responsibilities included providing assistance to clients, organizing store merchandise, and managing transactions efficiently.
• Remained calm and composed in tense situations involving angry or upset customers.
• Completed daily tasks accurately and on-time to support shop needs.
• Assisted customers in locating items, ensuring a positive shopping experience.
• Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
• Reduced wait times by efficiently processing transactions at the cash register.

Skills and competencies acquired:

• Communication
• Customer Service
• Sales Negotiation, Teamwork
• Time Management
• Organizational Skills

Professional Experience

• Provided educational support to children in foster care, assisting them with homework assignments and offering emotional support by creating a safe environment where they felt comfortable sharing their experiences. This role strengthened my interpersonal skills, allowing me to effectively communicate with both children and adults. Additionally, I enhanced my teamwork and adaptability by collaborating with colleagues of diverse age groups and adapting efficiently to various situations.
• Assisted with special events and programs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Promoted environmental awareness with educational workshops and hands-on activities.

Skills and competencies acquired:

• Reliability
• Adaptability
• Teamwork
• Interpersonal Communication
• Patience
• Empathy