Stefania Spiridon

• Lead the governance and compliance of HS2’s Integrated Management System (IMS), ensuring alignment with ISO 9001 standards and audit readiness.
• Manage controlled documents, versioning, and approvals across the programme, supporting consistent and compliant delivery.
• Own and optimise the full content lifecycle, ensuring only approved, current documentation is accessible to stakeholders.
• Provide strategic leadership and process clarity to content owners and project teams, embedding robust control environments.
• Produce and manage reporting packs for leadership, standardising templates and improving accuracy and timeliness.
• Deliver change and remediation initiatives that improved traceability and reduced documentation errors by 25%.
• Support procurement and supplier coordination, ensuring compliant documentation and process alignment.
• Stepped up to Manager while continuing to support Property Advisory, handling claims, payments, and stakeholder queries alongside IMS responsibilities.
• Actively contribute to programme controls and project governance, introducing tools and technologies that enhance efficiency and support delivery.
• Known for a collaborative, forward-thinking leadership style and ability to translate complex requirements into practical, scalable solutions.

• Collaborated with team members to identify and resolve discrepancies in system data integrity.

Key Achievements
•Improved data accuracy by 25% across multiple directorates by leading remediation and compliance initiatives.
•Standardised and rolled out reporting packs (Excel, Power BI), improving leadership decision-making and audit readiness.
•Promoted internally within HS2 due to strong leadership and delivery of high-pressure compliance projects.
•Built strong relationships with stakeholders and suppliers, ensuring governance and accountability in procurement processes.

• Created and instructed claims and payment requests to suppliers, ensuring compliance with procurement policies.
• Directed external agents while coordinating suppliers and internal teams for swift case resolution.
• Developed management reports and audit packs, maintaining accurate case documentation and evidence trails.
• Collaborated with project teams to align acquisition strategies with overall project objectives.
• Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
• Trained junior staff on acquisition procedures and best practices to enhance team performance.
• Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.

Key Achievements
•Rapidly promoted to Systems Manager role within HS2 due to strong performance, leadership, and ability to deliver results in high-pressure environments.
•Built a solid foundation in procurement, document control, and stakeholder coordination, which enabled seamless transition into management responsibilities.
•Recognised for accuracy, attention to detail, and proactive approach to problem-solving, earning trust from senior leadership and project teams.

• Managed front-of-house operations by welcoming guests and addressing inquiries with professionalism.
• Coordinated appointment scheduling and maintained organised records to ensure smooth workflow.
• Provided administrative support by handling correspondence and preparing documents for meetings.
• Assisted in managing office supplies by monitoring inventory levels and placing orders as needed.

Key Achievements

Enhanced Front-of-house efficiency and administrative support, improving workflow and meeting preparation while boosting customer satisfaction and reducing operational delays by 15%.

• Managed, supervised and trained production teams, managed quality checks and audit records, and implemented process
  improvements ensuring compliance.

Key Achievements

• Delivered impactful quality improvements by creating comprehensive quality reports, driving corrective actions, enhancing compliance with audits, reducing waste by 20%, and training production teams to consistently raise product standards.