ChemCad
Stefania Cristiana Dinu
Student
Cluj-Napoca
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Cashier
KFC
Cluj-Napoca
09.2021 - 08.2022
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
- Mentored new team members on sales software system operation.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Patissier Chef
Panemar
Cluj-Napoca
01.2023 - Current
- Maintained well-organized mise en place to keep work consistent.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Oversaw purchasing, storage, and use of kitchen supplies.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Cleaned and maintained kitchen equipment and oven.
- Packaged finished products for sale.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Assisted with preparing salads and cold food items.
- Monitored temperatures of ovens, proof boxes and other equipment.
Cashier
Profi
Cluj-Napoca
08.2022 - 12.2023
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Assisted customers by answering questions and fulfilling requests.
- Resolved escalated customer disputes with special actions such as discounts.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Processed both cash and card purchases and returns.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Answered questions about store policies and addressed customer concerns.
- Retrieved items for customers and verified prices.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
Education
Bachelor of Science - Engineering
Babes-BolyaiUniversity
Cluj-Napoca,Romania 04.2020 - Current
BBA - Game Design
XAMK University
12.2022 - Current
Skills
Microsoft Office Suite
undefinedCertification
Management
Additional Information
Volunteer at Jazz festival "Jazz In The Park " 2022
Certified in MS Office package ,with ECDL certificate
Codecademy C++ certification
Software
Blender
Solid Edge
Interests
Reading History and Philosphy books
Hiking
Game design
Arhitecture
Art and ilustrations
Gardening
Timeline
Patissier Chef
Panemar
01.2023 - Current
BBA - Game Design
XAMK University
12.2022 - Current
Cashier
Profi
08.2022 - 12.2023
Cashier
KFC
09.2021 - 08.2022
Bachelor of Science - Engineering
Babes-BolyaiUniversity
04.2020 - Current
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