Szilvia Fűleki

• Lead Copywriter : Lead writer for two rebranding processes, including re-creating full website content, writing blog posts (50+), email campaigns, social media content, and internal communications.
• Stakeholder Collaboration : Worked directly with the CEO, founders, and partners.
• Built Internal Frameworks : Designed and implemented internal processes such as: a testimonial collection process to automate client feedback for team-wide use or an internal announcement board and workflow to manage incoming content requests from multiple teams, preventing overlap and ensuring alignment & visibility across departments.
• Event Management : Led planning and promotion of internal and external events and webinars; managed logistics and communications, generating over 500 qualified leads.
• Support Roles : Contributed to SEO efforts, video production & editing, community engagement, and led our Social Media channels & strategy

Tools Used : Notion, Slack, Asana, Trello, Zoom, HubSpot, Grammarly, Canva, ChatGPT, Claude, Gemini, Poe, Perplexity AI

• Spearheaded the cold outreach process, successfully onboarding 234 affiliate partners, including high-value partners who overall generated more than $54K in revenue for the company
• Built and managed hundreds of online affiliate merch stores, managed the approval queue & the team affiliate inbox, conducted sales calls & lead hunting
• Developed and implemented new outreach strategies and email flows, improving lead generation, qualification, and overall team efficiency

TOOLS : Asana, Slack, Salesforce, Canva

• Provided support to US-based TeePublic customers, handling inquiries and resolving issues via email & chat, including in Spanish language or during high-pressure periods

TOOLS : Asana, Zendesk, Salesforce