Tania Megheleș
Project Manager
Timișoara,TM
Work Preference
Summary
Dynamic professional with over 8 years of experience managing client portfolios in service-driven environments. Proven track record of overseeing project timelines and deliverables, ensuring objectives are met with precision. Expertise in cultivating strong relationships, enhancing customer satisfaction, and driving significant revenue growth. Proficient in stakeholder engagement and delivering actionable insights for continuous service improvement.
Overview
18
18
years of professional experience
3
3
Languages
Work History
Community Operations Manager
Unbabel
2024.05 - 2025.03
- Developed strong relationships with a global community of editors, resulting in better pricing and improved service quality.
- Assisted in developing engagement strategies to improve community interaction.
- Coordinated project planning and execution to ensure effective resource allocation and adherence to timelines.
Senior Project Manager
Unbabel
2022.04 - 2024.05
- Oversaw project life cycles from initiation to closure.
- Managed over 10 client portfolios, overseeing multiple translation projects simultaneously
- Delivered projects on schedule and within budget by utilising strategic planning and resource coordination.
- Built excellent relationships with key stakeholders, providing support for risk management and service optimisation.
- Monitored project timelines rigorously, ensuring alignment with client expectations.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Provided progress reports and insights.
- Resolved cross-functional issues through effective collaboration.
- Increased customer retention through targeted communication and strategic engagement efforts.
- Mentored junior project managers and team members to enhance their skills and career growth.
Project Manager
Lingo24
2018.04 - 2022.04
- Successfully managed multiple projects simultaneously (over 10 projects per week) by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Identified plans and resources required to meet project goals and objectives.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Achieved seamless coordination of internal and external resources for project completion.
- Provided detailed project status updates to stakeholders and executive management.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
Sales & Account Management Experience
Summa Linguae Romania || Swiss Solutions
2013.04 - 2018.03
- Managed the full customer lifecycle from acquisition through retention and growth.
- Developed long-term client relationships through consultative engagement and business understanding.
- Negotiated commercial agreements and identified upsell and cross-sell opportunities.
- Maintained accurate CRM records and pipeline forecasting.
- Acted as liaison between customers and internal teams to ensure seamless service delivery.
Senior Customer Care Representative
Orange Romania
2007.03 - 2011.09
- Provided technical and commercial assistance to business clients.
- Handled escalations while ensuring high levels of customer satisfaction.
- Recorded interactions and insights within CRM systems.
Education
Master's Degree - Marketing and Business Communication
Faculty of Economic And Administrative Sciences, Eftimie Murgu University
Reșița, Romania2013-07
Bachelor Degree - European Studies, International Relations
Faculty of Political Science, Philosophy And Communication, West University
Timișoara, Romania2005-07
Skills
Coordinating diverse project portfolios
Effective stakeholder collaboration
Efficient resource allocation
Client relationship management
Lifecycle project oversight
Detail-oriented approach
Communication excellence
Process Documentation & Optimisation
Cross-Functional Collaboration
Problem-solving
Customer service
WEBSITES, PORTFOLIOS AND PROFILES
https://www.linkedin.com/in/tania-megheles-a0690871/
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
French
Elementary (A2)
Interests
Traveling
Interior Design
Reading
Timeline
Community Operations Manager
Unbabel
2024.05 - 2025.03
Senior Project Manager
Unbabel
2022.04 - 2024.05
Project Manager
Lingo24
2018.04 - 2022.04
Sales & Account Management Experience
Summa Linguae Romania || Swiss Solutions
2013.04 - 2018.03
Senior Customer Care Representative
Orange Romania
2007.03 - 2011.09
Master's Degree - Marketing and Business Communication
Faculty of Economic And Administrative Sciences, Eftimie Murgu University
Bachelor Degree - European Studies, International Relations
Faculty of Political Science, Philosophy And Communication, West University