Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Teodora Roba

Teodora Roba

Customer Service Representative
Homburg

Overview

3
3
years of professional experience
2
2
Certifications
1
1
Language

Work History

Order Preparation Operator

Cult Beauty Limited
11.2015 - 05.2019

Activities:

-Packing Orders

-Order collection

-Picking Items and products from the shelf

-Checking the Invoice and the items to be correct

-Packing special orders as Gifts or PR packages




Responsibilities:

-Preparing the desk and all needed materials for packing

-Preparing the KPI and write every order on it

- Making sure that our Target is reached everyday

-Checking the labeling to be correct

Inventory Coordinator

Cult Beauty Limited
11.2015 - 05.2019

Activities:

- Receiving new products

- Relations with suppliers

- Checking the invoice and the quantity received

-Adding to the system the new products

-Investigated and resolved variances in inventory counts on monthly basis.

-Performed data entry and completed proper paperwork.


Responsibilities:

-Counting the products to be same number as the invoice

-Checking if they are any damaged products

-Adding the new items on the shelf

-Making sure number of the stock is same in system as in the warehouse

Shipping

Cult Beauty Limited
11.2015 - 05.2019

Activities:

- Scanning the Parcels

- Labeling parcels

-Checking if the parcel has the right weight and size to be shipped

-Making sure that all the parcels are scanned before the collection time


Responsibilities:

Checking the country where the parcel was going and making the right label

-Collecting the parcels and prepare them for scanning

-Preparing all the labels needed for DPD and DHL

Customer Service Representative

Cult Beauty Limited
11.2015 - 05.2019

Activities

-Checking returned parcels

-Dealing with dissatisfied customers

-Writing emails

- Resolving disputes for customers

- Checking the products before send it to customers

-Responded to customer requests for products, services, and company information


Responsibilities:

-Adding returned unused items to inventory in the computer

-Separating any damaged returned items

-Making sure that the new replacement is packed correctly and shipped as soon as possible

-Developing a long lasting relationship with clients

Education

High School Diploma -

Sigismund Toduta Deva Music And Fine Arts
Deva
04.2001 -

Skills

    Personal Skills Technical Skills -Able to prioritize tasks effectively and ensuring efficient allocation of time and resources to maximize productivity -Highly self motivated professional with strong intrinsic drive to excel and achieve results -A creative thinker ,able to conceptualize innovative solutions for complex problems -Able to work under pressure -Very good customer service -Very friendly behavior -Able to work in teams -Problem solving

undefined

Certification

Ministry of Transportation and Infrastructure ROMANIAN ROADS AUTHORITY -ARR

Additional Information

B Category

B1 Category

Timeline

Ministry of Transportation and Infrastructure ROMANIAN ROADS AUTHORITY -ARR

10-2020

CM - Certified Manager Certification

10-2020

Order Preparation Operator

Cult Beauty Limited
11.2015 - 05.2019

Inventory Coordinator

Cult Beauty Limited
11.2015 - 05.2019

Shipping

Cult Beauty Limited
11.2015 - 05.2019

Customer Service Representative

Cult Beauty Limited
11.2015 - 05.2019

High School Diploma -

Sigismund Toduta Deva Music And Fine Arts
04.2001 -
Teodora RobaCustomer Service Representative